Manager, Content Services

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As the Manager of Content Services, you will oversee the Content team based in India and will be responsible for managing the intake and execution of content, design production, and web authoring projects. This role requires a proactive marketing leader with strong project management skills, the ability to navigate complex workflows, and a passion for developing a high-performing content team. You will facilitate seamless collaboration between the India team and the US-based managers to ensure the production of high-quality, on-brand content that aligns with overall company goals and strategies. 

As a leader, you will:

• Manage the Content Services team, including content writers, video creators/editors, a nurture/funnel writer, social media specialists, production designers, and web authors 
• Oversee team progress, set performance goals, and conduct regular check-ins. 
• Ensure the team is well-equipped with the necessary resources and tools. 
• Provide mentorship and professional development opportunities. 
• Lead team performance evaluations and provide feedback for continuous improvement. 

You will also:

• Oversee the intake of content and creative projects, ensuring clear communication and distribution of tasks to team members and timely communication to internal customer stakeholders 
• Prioritize and manage the workflow, balancing workloads across the team to meet deadlines and maintain high standards of quality. 
• Utilize project management tools and methods to streamline the process and optimize team efficiency. 
• Serve as the primary liaison between the India content team and other US-based managers, including Campaign Managers and Content Managers to facilitate effective communication and collaboration and alignment
• Work closely with marketing, product, and campaign teams to ensure content meets cross-functional needs and expectations and is aligned with company goals and marketing strategies. 
• Maintain high standards of quality and consistency across all deliverables, ensuring they meet brand guidelines and business objectives. 
• Regularly review and refine content processes to improve efficiency, creativity, and output quality. 

Qualifications

• Bachelor's degree in marketing, communications, or related field. 
• Five or more (5+) years of management experience in content creation, project management, or creative team leadership 
• Proficient in project management tools (e.g., Asana, Trello), content development and collaboration platforms and AI toolsets. 
• Ability to manage geographically dispersed team in multiple time zones
• Proficient use of the English language 
• Ability to balance strategic vision with day-to-day operational needs 
• Strong project management skills 
• Ability to manage multiple projects while maintaining attention to detail 
• Strong leadership skills, with a proven ability to foster a positive culture among teams 
• Adept in navigating change management, with strong decisiveness and problem-solving skills 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include: 

 🏢 🏡 Hybrid work model
📆 Leave entitlements
🤕 Recently introduced hospitalization/caregiving leaves
🍼 Paid parental leaves (Maternity, Paternity, & Adoption)
⚕️Group Health Insurance
🚵🏽 Accidental Insurance
💲Tax-saving reimbursements
🤑 Provident Fund (PF)
👖 Casual work environments
🎉 Company Events and Celebrations
🏆 Performance achievement awards
💸 Referral bonus
🚀 Learning & Development opportunities

All your information will be kept confidential according to EEO guidelines.

#LI-Hybrid