Manager, Compliance

Manager, Compliance
The Compliance Advisor Manager performs a key risk management role (second line of defense), to help ensure corporate initiatives and lines of business processes comply with applicable laws and regulations. While working within the Compliance Management Program framework, the Compliance Advisor Manager is responsible for delivering quality results, providing compliance advice to lines of business as a subject matter expert, and executing or participating in corporate processes.
The Compliance Advisor Manager supports the line of business by:

• Conducting deep dive analysis on compliance-related emerging risks
• Reviewing business policies, standards, procedures and department training, as appropriate
• Interacting with Compliance advisors/testers to effectively challenge processes, standards, procedures, and controls related to regulatory requirements
• Interacting with multiple lines of business subject matter experts (SMEs) to understand business processes and data
• Managing and coordinating projects while simultaneously leveraging and influencing Compliance advisors and business partners across multiple business lines to drive results for project completion
• Managing team of risk associates in prioritizing workstreams and deliverables to ensure timely completion and submission of Pulse Checks analyses/evaluations
• Interacting with the Compliance Leadership Team to present analysis/insights resulting from projects
• Providing thought leadership in effectively challenging and supporting compliance deep dives

Responsibilities:

• Review Complaints generated from lines of business and provide guidance on remediation, escalate and facilitate with subject matter experts, when necessary
• Identify trends in process data and advise on identified emerging risks
• Maintain subject matter expertise of applicable laws and regulations
• Review controls and control assessments executed by peers for accuracy and adherence to test procedures
• Review Internal Audit, Regulatory Exam, and self identified issues and events for compliance impacts
• Provide effective challenge and guidance on compliance risks and support lines of business through various interactions and forum engagements
• Support lines of business through expert advice and influence adjustments to the processes, procedures, and controls
• Actively participate on complex projects through providing guidance, advise, and effective challenge
• Active involvement with compliance testing and third party compliance
• Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations
• Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management
• Flexibility to travel to various Capital One locations as necessary

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 5 years of experience in compliance, legal, audit, or risk management

Preferred Qualifications:

• Master's Degree, Juris Doctor, or other graduate degree
• Understanding of Fair Credit Reporting Act (FCRA), Electronic Fund Transfer Act (Regulation E), and National Automated Clearing House Association (NACHA) requirements
• 5+ years of experience supporting, partnering, and interacting with internal business clients
• 6+ years of experience in compliance, legal, or audit
• Certified Regulatory Compliance Management (CRCM) or Certified Information Privacy Professional (CIPP) certifications
• Proficient in Google Workspace (formerly G Suite)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Compliance Testing Manager
Plano, TX: $132,800 - $151,600 for Compliance Testing Manager
Richmond, VA: $132,800 - $151,600 for Compliance Testing Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).