Manager - Communications & Project Management

Company Description

We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you can go limitless. We believe creativity has the power to transform human behavior, and we use ours to help our clients' brands discover their "human purpose" and play meaningful, active roles in people's lives.

Job Description

A Communications & Project Management Manager in Leo Burnett Jordan is expected to: 

• Manage the day-to-day client relationship and communications between the agency and the current clients.
• Support the Business Director/Business Lead to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements. 
• Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
• Monitor closely the communication trends and be in charge of competitive audits/reports
• Support the social media team by developing strategies, conducting research, seeking the latest trends, and providing proactive measures for clients
• Identify new business opportunities with current clients while managing allocated resource teams
• Supervise, inspire, and guide the executive team members

Main Tasks

Technical & Product

• Strong understanding in advertising, marketing and communications
• Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
• Develop an excellent daily client relationship and foster consulting opportunities wherever possible
• In-depth knowledge of agency capabilities, processes, and tools

Business Acumen & Operational Efficiency

• Manage the day-to-day relationship with our internal & external teams
• Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome 
• Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project 
• Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
• Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
• Work together with the full team to deliver high quality work 
• Good understanding of the production ecosystem, milestones and requirements
• Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director 

Innovative & Analytical Mindset

• Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand 
• Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them 
• Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
• Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work 
• Challenge yourself and the team (direct line report and partners – strategy, creative, production) on coming up with innovative ideas that address brand and business objectives 
• Good financial understanding of budgeting and estimating

People & Leadership

• Seeks others' feedback to develop self-awareness, strengths and address development area.
• Is able to proactively raise issues to improve effective team working and collaboration.
• Is able to communicate confidently in a clear, concise and articulate manner.
• Collaborates with stakeholders and embraces an inclusive based environment.
• Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view.
• Able to build relationships quickly with others and engages personally with peers and clients.
• Treats others with respect, listens to other perspectives, especially when they are different from own.
• Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution.
• Drives a culture of trust with Peers, clients and all other stakeholders.

Self

• Is able to take ownership for actions and deals with consequences in a mature manner.
• Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
• Displays openness to the ideas of others and leverages them when beneficial for the business.
• Showcases curiosity and open mindset towards new ways of doing things.
• Is able to set high impact objectives and goes above and beyond to exceed performance.
• Demonstrates the Growth Mindset and is able to take ownership of personal development and growth.
• Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives.
• Approaches situations and individuals with honesty, integrity and humbleness.
• Displays resilience and maintains drives and a positive outlook when faced with challenges.

Qualifications

Education and Experience Required

• Bachelor's degree in marketing advertising, or a related field
• Minimum of 4-5 years of experience, preferably in communication or digital agency environment