Manager, Commercial Use Cases

Posted 14 Days Ago
Be an Early Applicant
Sunnyvale, CA
Senior level
Artificial Intelligence • Robotics • Automation • Manufacturing
The Role
The Manager of Commercial Use Cases will oversee the development of customer-specific tasks for Figure's humanoid robots. This role requires understanding customer needs, collaborating with engineering to deliver robotic solutions, and creating supportive components, while traveling to customer sites as needed.
Summary Generated by Built In

Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid robot, Figure 02, is designed for commercial tasks and the home. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration. It’s time to build. This role will require some travel to customer sites in the U.S. 

The Manager of Commercial Use Cases is responsible for the understanding, selecting, and building the path of development for customer use cases. Customer use cases are the specific tasks Figure’s robot does for customers (i.e. tote manipulation, sheet metal welding, etc). This person sits between the customer and the engineering team, ensuring the delivery of a successful robotic solution to Figure’s clients. 

Responsibilities:

  • Responsible for understanding, selecting, and building the path of development for customer use cases 
    • Must deeply understand all aspects of customer’s use cases including customer requirements, KPIs, edge cases, workcell environment, and supporting functions (i.e. charging, safety, storage, integration, etc.) 
    • Must be able to negotiate the path of development with the customer (i.e. which KPIs are deliverable when)
    • Must communicate these deliverables to engineering and ensure they are achieved 
    • Responsible for creating a physical twin identical to customer facility, with supporting team 
    • Must design and create all ancillary components to fit customer needs (i.e. custom charging doc, custom safety equipment, etc.) 
  • Responsible for building team and tools (ex: CAD models or simulation) as needed for the customer use case development 
  • Occasional travel to customer site 

Requirements: 

  • 7+  years in product management or robotic solutions 
  • Experience with robotic development 
  • Great communicator
  • Highly strategic and analytical thinker who can understand current customer requirements and re-design them in an optimal way for a humanoid deployment 
  • Ability to negotiate with customer and Figure engineering 
  • Strong leadership skills 

Bonus Qualifications: 

  • Engineering or highly technical background 
  • CAD, Simulation experience


The US base salary range for this full-time position is between $180,000 - $250,000 annually.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended. 

Top Skills

AI
Robotics
The Company
HQ: Sunnyvale, California
86 Employees
On-site Workplace
Year Founded: 2022

What We Do

Figure is an AI Robotics company building the world's first commercially viable autonomous humanoid robot. We are based in Sunnyvale, CA.

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