Manager, Campaign Design (Remote)

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:

This position leads a team of individual contributors responsible for delivering audiences and list selection criteria for B2B and D2C marketing campaigns by leveraging data, technologies, and best practices within Unica Campaign and Salesforce Data Cloud. The role partners with the Campaign Execution Consultant and Sr. Manager of Campaign Execution to identify and prioritize continuous improvement of technologies, processes, and procedures within the Campaign Design team. The role will also establish, maintain, and report on operational metrics to ensure on-time delivery with high accuracy and quality.

Job Responsibilities:

• Leads a team of Campaign Design professionals and manages resource allocations based on business value, balancing short term and long-term needs and opportunities.
• Sets objectives and standards of performance for the team and provides quarterly reviews and feedback.
• Provides framework for team learning and ongoing development.
• Manages and evaluates the quality and metrics for the campaign design team.
• Resolves issues and removes hurdles in the work.
• Ensure the team understands the enterprise goals and the links between them and the work.
• Optimize the talent and capabilities to drive improvements in the work.
• Solves complex problems, taking a broad perspective to identify innovative solutions where change is needed.
• Drives Campaign Design continuous improvement and efficiencies.
• Leads cross functional teams, process and project improvements.
• Responsible for consistently meeting campaign execution timelines and quality metrics.
• Supervises the accuracy and compliance of marketing materials.
• Responsible for strategic management of vendor partners.
• Accountable for Campaign Design systems, solutions, and corresponding Governances.
• Partners with team to prioritize work with cross functional teams.
• Manages departmental expenses.
• Ensures delivery of regular Workflow reporting and leverages learnings for training purposes.
• Is a change agent for the team.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in IT, Business, Marketing, or related field. Advanced degree preferred or equivalent work experience.
• 6-8+ years of related experience.
• Experience leveraging relational databases in campaign designs.
• Knowledge and experience with CRM tools (Unica, Salesforce).
• Strong management experience.
• Marketing operations leadership experience preferred.
• Demonstrated experience in planning, managing and directing employees and/or external vendors.
• Experience in multi-channel campaign strategies (direct mail, digital).
• Proven ability to communicate business and technical information clearly and effectively, both verbally and in writing.
• Effectively mediate in situations where conflict arises and understands how and when to escalate issues.

#LI-Remote

If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume.  Applications received without this information may be removed from consideration.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

$91,300.00 - $136,900.00

At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.