Manager, Business Development

Great Question is hiring an experienced Manager, Business Development to help us on our mission to democratize user research - helping companies talk to their customers more to ensure they build software that people want.

Great Question is the all-in-one customer research platform loved by teams from Intuit to Amazon, Canva and Figma.

We’re a team of 30+, lead by second time founders, who 3x revenue through 2024 (see our 2024 year in review here), and we’re looking to do it again in 2025. This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build better software through research.‍

This is a fully remote role open to people in the US or Canada with a strong preference to one of our hubs of Denver/Boulder Colorado, SF Bay Area California, Raleigh North Carolina; or Toronto Canada.

At Great Question, we believe in transparency—not just about our strengths, but also about where we still have room to grow. Here’s what you should know before deciding to apply:

1. We’re Still Figuring Things Out

   • We’re a scaling startup, which means some processes are still being built or refined. Expect ambiguity and some growing pains as we establish systems and frameworks. 

   • While we’re deeply committed to our mission and values, we’re still shaping what our culture looks like day-to-day. There’s a lot of potential here, but it’s not fully baked yet.

2. Lean Teams, Big Responsibilities

   • We operate with a lean team, so everyone wears multiple hats. This can mean juggling tasks that go beyond the typical scope of your role. 

3. Fast-Paced and High Expectations

   • We’re moving quickly to build and scale. This pace can feel exhilarating, but it also means you’ll need to be self-driven and comfortable with occasional chaos.

4. Limited Resources

   • Like most startups, we don’t have endless budgets or extensive support systems. Creativity and resourcefulness are essential to getting things done. 

5. Unpolished Internal Systems

   • You’re probably going to encounter inefficiencies with tools, workflows, or reporting that need attention. Building scalable systems is a priority, but it’s a journey and we’re not there yet. 

We’re pretty far from perfect, and we don’t claim to be. But we’d like to get there. So if you’re someone who thrives on solving problems, enjoys creating structure from scratch, and loves being part of a dynamic, fast-growing environment, Great Question might be the right place for you.

The Role

The Business Development team serves two primary purposes at Great Question.
1) Drive revenue through pipeline creation - continue to find the right people and the right companies to meet with us! 
2) Talent Development - we want to grow our future sales professionals internally, come learn and master your craft and grow your career here

‍This position is focused on leading, building, and developing the team finding the right people in large enterprise companies that will benefit from using our research automation platform, and connecting them with our Account Executives AND developing our future talent at Great Question.  

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One of the keys to success in this position: You need to have the discipline to work independently and have a passion for the Research industry or have the drive to want to learn the business.

What You’ll Do

• Lead Prospecting & Lead Generation: Build, refine, deploy outbound prospecting techniques (Calls, Linkedin, Email) to identify and engage potential customer that align with Great Questions ICP

• Own Pipeline Development: Collaborate with Account Executives on target accounts to generate, expand, and nurture opportunities ensuring the org is at the appropriate pipeline levels for success

• Collaboration & Strategy: Our ideal customers are large enterprises with complex structures, and our platform can be used by all, work with team members in a concerted effort to find the right approach, to the right people, at the right time

• Training & Development:: Develop a training and development program to prepare our future sellers through a diligent training curriculum and become a pro in the sales industry and in the UX Research industry. 

About You

• Experience: 5+ years of experience in sales, ideally selling SAAS software to B2B enterprise customers. 

• Drive and Discipline: Self-motivated to excel in a remote, fast-paced, startup environment; thrives in ambiguity and proactively solves problems.

• Leadership: Have displayed ability to lead and manage sales teams to success

• Customer-Centric Mindset: Passionate about understanding and delivering value to clients beyond the sale.

• High Conviction: Committed to high standards and enthusiastic about our mission.

• Collaborative yet Competitive: Brings a team-first mindset with a strong drive to win and exceed goals. 

Benefits

• Compensation: Competitive salary, uncapped commission, and equity.

• Always Remote: Work from anywhere within American time zones. 

• PTO & Team Engagement: Four weeks of PTO, holidays, and regular team events. Our last off-site was in Mexico City! 

Our Interview Process

• Stage 1: Application Screening - 45 mins

  • A brief video interview for basic qualifications.

• Stage 2: Collaboration interview - 45 mins

  • Meet with members of the team to assess role and understand the day to day

• Stage 3: Cultural alignment - 45 mins

  • We’ll evaluate your cultural alignment with Great Question.

• Stage 4: Leadership Interview

  • Understand leadership and management qualities and skills

• Stage 5: Senior Leadership Interview

  • Final interview with our CEO Ned to assess long-term fit and alignment with the mission.

Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 48 hours of your interview taking place. 

Equal opportunity statement

Great Question is committed to providing a workplace free from discrimination or harassment. We expect every member of the Great Question community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.