Manager, Application Development

Business Unit:Global Technology

Reporting To:Head of Sales & Marketing Tech

Shift:EMEA (1:30 pm - 10:30 pm IST) (India)About Russell Investments, Mumbai: 

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

The Test Manager plays a pivotal role in ensuring the delivery of high-quality software products. Acting as the bridge between development teams, stakeholders, and end-users, the Test Manager is responsible for defining testing strategies, leading teams, and ensuring that testing efforts align with business objectives. This role requires a strategic mindset, strong technical acumen, and leadership abilities to drive quality assurance processes and continuous improvement.

Key Responsibilities:

1. Strategic Leadership

• Sales Technology Strategy: Develop and execute a robust technology strategy for sales operations, aligning with business goals and leveraging the .NET ecosystem.
• Stakeholder Collaboration: Partner with sales, marketing, and business operations teams to understand requirements and ensure solutions address operational challenges.
• Continuous Improvement: Stay updated with emerging technologies and best practices in sales operations to drive innovation.

2. System Design and Development

• Solution Architecture: Design scalable, secure, and efficient systems for sales operations, utilizing .NET frameworks (ASP.NET, .NET Core) and related technologies.
• Application Development: Oversee the development of custom applications to support sales workflows, reporting, and process automation.
• Integration: Ensure seamless integration between sales platforms (CRM, ERP) and other business systems using APIs, middleware, and .NET technologies.

3. Data Management and Analytics

• Data Strategy: Implement robust data management practices to ensure data accuracy, consistency, and security within sales systems.
• Reporting and Insights: Design advanced dashboards and reports to provide actionable insights into sales performance and operations.
• Analytics Enablement: Support predictive analytics and data-driven decision-making using integrated tools and platforms.

4. Operations and Process Optimization

• Automation: Develop and implement automated workflows to enhance sales efficiency and reduce manual efforts.
• System Optimization: Conduct regular system audits and enhancements to ensure optimal performance and usability.
• Scalability: Plan and execute scalable solutions that accommodate business growth and evolving sales strategies.

5. Team Leadership

• Team Management: Lead a team of developers, analysts, and engineers, fostering collaboration, innovation, and technical excellence.
• Mentorship: Provide guidance and mentorship to team members, ensuring professional development and high-quality deliverables.
• Collaboration: Act as a liaison between technical teams and business units, translating business requirements into technical solutions.

6. Security and Compliance

• Data Security: Ensure compliance with data protection regulations and implement security best practices for sales systems.
• Risk Management: Identify and mitigate risks related to system operations and data integrity.

Educational Background:

• Bachelor’s degree in Computer Science, Information Systems, or a related field. A Master’s degree is a plus.

Experience:

• 8+ years of experience in technology management, with a focus on sales operations systems.
• Strong expertise in the .NET technology stack, including ASP.NET, .NET Core, C#, and related frameworks.
• Proven experience in designing and implementing sales operations platforms and integrating CRM/ERP systems.

Technical Skills:

• Development: Proficiency in .NET, C#, MVC, and Web API development.
• Integration: Experience with RESTful APIs, SOAP, and middleware tools for system integration.
• Database: Expertise in SQL Server, database design, and optimization.
• Reporting Tools: Familiarity with Power BI, Tableau, or similar analytics platforms.
• Cloud Platforms: Experience with Azure (preferred) or AWS for hosting and scalability.
• CRM/ERP Integration: Knowledge of platforms like Salesforce, Dynamics 365, or SAP.

Soft Skills:

• Strong leadership and team management skills.
• Excellent communication and stakeholder engagement capabilities.
• Analytical mindset with a focus on problem-solving and decision-making.

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.
• Exemplifies our customer-focused, action-oriented, results-driven culture.
• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
• Ability to act with discretion and maintain complete confidentiality.
• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.

Visit us: https://russellinvestments.com/us/careers