Manager Analytics

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

POSITION OVERVIEW

This position is responsible for leading the delivery and reporting efforts within the analytics function, with a focus on Quality Outcomes and Population Health. This covers several focus areas, including but not limited to clinical quality improvement, patient safety, clinical effectiveness, and patient experience (Quality Outcomes) as well as value-based care, care management, and ACO (Population Health).

The ideal candidate will possess strong leadership, technical, and communication skills, along with a passion for leveraging analytics to improve healthcare outcomes.

WHAT YOU CAN EXPECT
 

• Examine and identify data patterns and trends to help answer business questions and improve decision making.

• Identify areas to increase efficiency and automation of data analysis processes.

• Understand the department’s capabilities, possess knowledge of what data is available for analytics, and stay informed of where data is located to effectively guide staff and to establish realistic estimates of effort and time to complete tasks.

• Build and manage new data tables that support data collection in the department, cross-channel data integration, data visualization, dashboards.

• Evaluate analytics and program learning technologies in use in the business.

• Further drives the collection of new data as well as the refinement of existing business data sources.

• Utilize SQL, other languages and technologies for the purpose of extracting and processing data for the business’s analytical needs.

• Partner with senior business executives and key stakeholders to constantly aid data governance across the business, improve the overall business performance, and communicate promptly to maintain relationships.

• Tailor and convey technical messages in a clear and understandable manner to non-technical department staff and leaders, leading to business-wide improvement of data management, informed decision making, and ultimate improvement in performance.

• Continuously evaluate the necessary technical, business, and analytical skills needed for coworker and department success, and coordinate with leadership and HR to create training opportunities to close any gaps.

• Solve analytical issues through quantitative approaches and machine learning methods and uses advanced statistical methods, data mining techniques, and information retrieval.

• Take initiative to mentor staff, guide them, help remove roadblocks promptly, enable them to be creative, and transform them to be problem solvers.

QUALIFICATIONS

• Bachelor's Degree in Business, Health Sciences, or Related Field - Required

• 3 years Relevant work experience as analytics manager - Required

• Experience managing data and reporting for publicly reported quality programs such as Hospital Star Ratings, Leapfrog, USNWR etc. - Highly desired

• Solid understanding of quality and cost of care metrics in an acute care setting such as LOS, Readmissions, HAIs, Patient Experience etc. - Highly Desired

• Understanding of CMS Medicare quality and reimbursement models in the context of performance measurement and benchmarking. - Highly Desired

• Exposure to and understanding of value-based care models and data elements/metrics that represent quality and cost outcomes in an ACO covered population setting. - Highly Desired

• Understanding of claims data and payor files in order to support decision-making for the ACO and clinic leadership. - Highly Desired

• 5+ years of managing a team of business and technical data analysts across these two domains - Highly Preferred

• 7 years SAS, SQL, Tableau, and Power BI - Highly Preferred

• 7 years EPIC data models Clarity, Caboodle, Cogito (as required by role)- Preferred