Manager of AML/KYC

Job Description
Manager of AML/KYC
Hybrid - Wilmington, Delaware (One day weekly in office)
Monday to Friday 8:30 a.m. to 5:30 p.m.
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Position Summary:
CSC's US Fund Solutions group is seeking a Manager for the AML/KYC team to support the AML/KYC verification process for private equity investors, due diligence validation efforts for new clients and to build out the team as the business grows.
Some of the things you will be doing:
The Manager candidate will manage the AML/KYC verification process for all engaged client relationships ensuring superior and accurate service with their designated team members.
Deliverables include administration services provided to private equity funds and related clients, which includes but is not limited to:

• Ensure operational excellence in the AML/KYC on-boarding, client data maintenance, document review, and remediation/KYC refresh processes and suggest or adopt best practices for process improvements to be shared across the team.
• Act as first point of escalation for AML/KYC specialists in making decisions regarding client onboarding, AML risk assessment, and potential de-marketing high risk clients.
• Work alongside AML/KYC specialists performing first LOD activities.
• Escalate and liaise with internal Compliance Partners to address potential risks identified as part of on-boarding new clients, on-going monitoring, and remediation/KYC refresh of existing clients.
• May manage multiple functions and lead compliance projects, where appropriate.
• Facilitate and coordinate client service delivery relationship for AML/KYC activities.
• Participate in career development, supervision, and training of staff.
• Internal responsibilities (filing, status reports, time tracking, etc.)
• Participate in the development of production and quality goals to ensure the team meets them within their function.
• Maintain issue-tracking databases, including documenting and reporting the status of issues, root causes, and associated corrective actions.
• Assist in defining team's deliverables, content, and quality metrics.
• Contribute to the risk assessment of clients and, for clients designated under the Risk Based Approach as "Low/Med/High Risk".
• Escalate all High-Risk investors/clients, as appropriate, to the Director, Compliance and/or legal teams for review and decisioning on further escalation to MLRO and Deputy MLRO for review and approval.
• Document and update operations procedures and SOP as needed
• Support, maintain, update and test all AML/KYC applications as it relates to investor and/or client AML/KYC processes.
• Research and analyze background of new and existing clients.

What technical skills, qualifications, and experience do you need?

• BS/BA Degree in business, legal or related industry.
• A minimum of four years of experience as a leader in AML/KYC
• ACAMs or CAFP designation preferred but not required.
• Strong change control management skills.
• Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type).
• Experience defining, tracking, and reporting metrics and Key Performance Indicators.
• AML-specific knowledge and experience is an asset.
• Knowledge executing projects encompassing new Fraud/AML scenarios, FinCEN guidance Industry guidance, regulatory requirements, and industry "best practices" for anti-money laundering and KYC programs is an asset.
• Able to multitask and perform tasks under strict deadlines.
• Experience delegating and training staff
• Experience managing client relationships
• Professional verbal and written communication skills
• Attention to detail and strong organizational skills
• Experience with Investor Services functionalities and processes.

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.