Manager, Account Management

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
95K-115K Annually
Senior level
Fintech • Healthtech • Insurance • Mobile
The Role
As a Manager of Account Management, you will lead the launch and growth of account management efforts in Florida and Georgia, managing a team while overseeing client relations. Your role includes developing best practices, training Account Managers, and driving client satisfaction through effective communication and relationship-building.
Summary Generated by Built In

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

**Must reside in Florida for consideration**

About the Role

We are seeking a dynamic and experienced Manager of Account Management to lead our efforts in launching and growing the Florida and Georgia markets. In this role, you will be a hands-on manager, overseeing a team of Account Managers while also managing a book of clients. Your leadership will be crucial in establishing and expanding our presence in Florida and Georgia. 

What You’ll Do

  • Lead the launch and expansion of the Florida market for Account Management  
  • Identify and leverage opportunities to enhance our market presence and service offerings 
  • Manage a personal book of clients, ensuring high levels of satisfaction and retention by serving as the primary point of contact and addressing their needs promptly 
  • Build and maintain strong client and broker partner relationships through regular communication and exceptional service 
  • Recruit, train, and mentor a team of Account Managers in Florida and potentially Georgia, providing ongoing coaching and support to foster a collaborative and high-performance team environment 
  • Set clear performance goals and conduct regular evaluations to ensure team members meet or exceed expectations 
  • Develop and implement best practices for account management processes and procedures 
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive operational efficiency 
  • Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction 

What You'll Bring

  • 5+ years of experience in account management in health insurance or employee benefits, with at least 2 years in a leadership role 
  • Proven track record of successfully managing client relationships and achieving growth targets 
  • Strong leadership and team management skills, with the ability to motivate and develop team members 
  • Excellent communication and interpersonal skills, with a client-focused mindset 
  • Strong sense of ownership, a bias for action, and superior problem-solving skills 
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively 
  • Current Florida State Health and Life insurance license in good standing (preferred) 
  • Bachelor’s degree 

What You'll Get

  • Competitive salary, bonus opportunity, and equity package 
  • Comprehensive Medical, Dental, and Vision benefits 
  • A 401k retirement plan 
  • Paid vacation and company holidays 
  • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S. 

In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is: $95,000 - $115,000.

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

The Company
El Segundo, CA
210 Employees
Remote Workplace
Year Founded: 2018

What We Do

Sidecar Health is changing the health industry with modern, common-sense health insurance that finally gives consumers control over costs and choices. We are a passionate group of people-people on a mission to make quality healthcare affordable and accessible for everyone.

Why Work With Us

Being a growth-stage distributed startup, transparent and asynchronous communication is critical. We'll provide you with the resources and tools you need, and regularly seek your feedback through quarterly engagement pulses on what is or isn't working well.

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