Manager, Account Management, Adyen

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management, Adyen

Overview:
Your opportunity to join an agile and high performing team to grow Mastercard’s Global Acquiring business while executing on Mastercard’s strategic Product roadmap through strong relationships with one of Mastercard’s largest Global acceptance partners. The Acquiring team provides Global Account Management support for a number of key Acquirers and acceptance enablers, including Adyen, Stripe, Square and Checkout.com. The team provides support for all aspects of their business, including expansion into new areas such as issuing and account to account payments.
These customers play a key role in the development and commercialisation of strategic products making a strong partnership with close alignment on strategic priorities critical to the success of Mastercard as well as our clients.
You will report to the Director Global Acceptance - Adyen, taking responsibility for the Day to Day Account Management for Adyen while driving revenue growth and deployment of strategically important products and services. We are looking for a self-motivated, structured problem solver with a strategic mindset and an ability to form strong relationships internally as well as externally.
Role
• To defend and grow revenues through relationship management and commercialisation of strong and flexible product solutions, working with key MasterCard internal stakeholders.
• Support growth through Product, Services and VAS sales
• Responsible for development and management of a successful sales pipeline of new business initiatives that supports Mastercard Strategy and goals
• Drive business development opportunities and innovative commercial proposals delivering increased revenue and/or market share.
• Broaden the relationship with client stakeholders to drive more strategic discussions and entrenchment of the MC brand
• Push the Mastercard organisation to act as a Global partner of the managed accounts and ensure Global alignment on priority activities.
 
All About You
• Self-starter/self-motivated
• Prior experience in Account Management or Sales roles
• Strong commercial acumen and ability to close deals
• Strategic mindset
• Ability to navigate through large organizations and influence without direct authority
• Strong understanding of the Payments industry including Acquiring and Issuing
• Ability to think outside the box and recognise the value of alternative thinking
• Good communicator and influencer with strong negotiation skills
• Essential to be comfortable in a multi-tasking environment with the ability to give clear direction to team and customers alike
• Ability to build and maintain internal relationships with senior management and key stakeholders across the business, inter regional alignment and gaining support for the strategic direction of the business
• Language requirement: fluent in English, Dutch beneficial

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.