Empire Management Group is looking for new junior Management Associates to join our team!
Here at Empire Management Group, we strive to come up with new and innovative ways to promote our clients, expand our outreach, and empower our employees. We pride ourselves on our ability to boost our staff’s confidence by developing their skillset and honing their leadership potential, empowering them to grow into effective managers and leaders. Through the mastery of sales, customer service, and client relations coupled with a focus on leadership development, we have been able to expand our headquarters into numerous cities across the country, all headed up by management we trust and believe in.
As a Management Associate with Empire Management Group, you will learn account management and customer relations from the best in the industry in a supportive and nurturing environment. After the proper training, you will be able to manage and develop a small team of 3-8 people that answer to and seek support from you regarding accounts, customer conflicts, and client dynamics. You will also benefit from the privileged access to experienced senior management members, including our CEO, to ensure growth in your ongoing career.
Responsibilities of a Management Associate:
- Manage existing local accounts as well as the acquisition of new accounts by maintaining communications with customers and client liaisons
- Act in accordance with senior management in communications with clientele to achieve desired KPIs, sales performance metrics, and customer satisfaction targets
- Abide by all compliance policies and procedures set forth by the client and company, demonstrating integrity and ensuring all customer transactions are up to standard
- Ability to successfully teach, train, and coach junior Management Associates in the above responsibilities, demonstrating strong leadership skills and fulfilling customer needs
Qualifications of a Management Associate:
- A bachelor’s degree or equivalent, preferred
- 1+ years experience in management/supervisory capacities, preferred
- Ability to motivate & lead others and collaborate with teams effectively
- Demonstrate adaptability by learning quickly and pivoting into other roles when needed
- Proactive individuals who are able to take initiative when called on and are eager to learn
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What We Do
Empire Management is one of the most formidable business consulting firms in the area. Through our business development and opportunities for advancement, we have evolved to become national leaders. We provide our services to Fortune 500 Companies and other well-known brands across multiple industries where we have supported them with their customer solution needs.
Today we are recognized for giving immediate results that increase our clients’ profitability. Our association with Fortune 500 Companies has brought us into telecommunication, clean energy, smart home technology, and financial industries. We have developed an innovative approach to create fresh ideas and strategies for each new industry we tackle that help our clients reach millions of people across the nation.
Our firm is rapidly expanding, which allows us to offer opportunities for career advancement to the individuals on our team. Everyone at Empire Management is motivated to polish their skills to and grow as a professional. We offer a supportive Management Training Program and consistent Leadership Development that helps our associates hit their goals and continue to evolve.
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