Managed Services - Salesforce Test Manager

Posted 3 Hours Ago
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Chicago, IL
Hybrid
83K-198K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
At PwC, our purpose is to build trust in society and solve important problems.
The Role
The role involves leading the development and execution of testing strategies, ensuring compliance in regulated environments, managing testing teams, utilizing automation tools, and promoting a culture of quality. The position requires mentoring team members and addressing performance issues while maintaining high professional standards.
Summary Generated by Built In

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.


The Opportunity
As part of the Software and Product Innovation - Testing and Quality Assurance team you lead the creation and implementation of impactful testing initiatives. As a Manager you guide the execution of our testing strategies, maintaining compliance and accuracy in regulated environments. You manage teams during phases of testing, including UAT coordination and reporting, and utilize test automation tools to analyze frameworks and suggest improvements.
Responsibilities
- Lead the development and execution of testing strategies
- Maintain compliance and precision in regulated environments
- Manage teams through various testing phases, including UAT coordination
- Utilize test automation tools to assess and enhance frameworks
- Guide the implementation of significant testing initiatives
- Recommend enhancements based on analysis
- Oversee reporting and documentation of testing results
- Foster a culture of quality and continuous improvement
What You Must Have
- Bachelor's Degree
- 5 years of managing IT quality assurance and control
What Sets You Apart
- Bachelor's Degree in Computer Engineering
- Agile Certification - PMP
- In-depth knowledge in MedTech/Healthcare regulated environments
- Experience in controls testing and reporting
- Testing with strictly regulated and sensitive test data
- Using proven interpersonal and communication skills
- Competence in Agile management tools like JIRA, Azure DevOps
- Demonstrating extensive experience in test strategy and test plans definition
- Managing and deploying Salesforce changes with Flosum
- Possessing proficiency in test automation tools like Selenium
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
The salary range for this position is: $82,500 - $198,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Top Skills

Agile
Salesforce

What the Team is Saying

Art
Brandon
Nishana
The Company
Richmond, Virginia
364,000 Employees
Hybrid Workplace
Year Founded: 1998

What We Do

We’re inspiring and empowering our people to change the world. Powered by the technology of today, you’ll work with diverse teams to build trust and create new client solutions in unexpected ways. The only way we can tackle the challenges of a fast-changing world is with people like you. Be a part of The New Equation.

Why Work With Us

Although we come from different backgrounds and cultures across the firm, our values are what we have in common. They capture our shared aspirations and expectations, and guide how we make decisions and treat others. We care for our people and are committed to inclusion, understanding and respect for all.

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