Software Engineer, Applied AI Platform

Reposted 10 Hours Ago
Be an Early Applicant
7 Locations
Remote
Hybrid
153K-270K Annually
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Our purpose is economic empowerment.
The Role
The Machine Learning Engineering Manager will lead the Personalization ML Engineering team at Cash App, overseeing the development of ML solutions to improve customer experiences. Responsibilities include team management, collaboration with product leads, and direct contribution to strategic plans while staying updated on industry trends in AI.
Summary Generated by Built In

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
Our team focuses on leveraging AI to enhance productivity across the company, automating routine tasks like knowledge retrieval and code migrations. We partner with teams throughout Block to understand their requirements and create versatile solutions that benefit the entire organization. s. You will report to the Engineering Manager for the Applied AI Platform team in the AI and Data Analytics group. This team consists of Machine learning engineers and software engineers.
We're looking for enthusiastic and experienced full-stack engineers with expertise in frontend to help us build an amazing interface for our customers trying to leverage our platform including our next-generation of AI agent "Goose".
You Will

  • Develop a scalable interface for our AI systems to host internal and external facing use cases
  • Lead AI innovation by building and open sourcing advanced frameworks and tools to enhance internal workflows and set industry standards
  • Improve internal productivity and engineering velocity by designing novel solutions to automate complex processes
  • Define the future of AI at Block as a part of a newly formed company-wide initiative
  • Collaborate across diverse teams to develop AI solutions by understanding and generalizing the problems of cross-functional stakeholders
  • Improve understanding of Block's AI strategy by being a company AI expert and educating other teams about how to apply modern AI to their domains


You Have

  • 8+ years of software engineering experience with expertise in frontend and deep understanding of web technologies
  • Understanding of LLMs and their capabilities
  • A desire to understand our clients' needs to design tools and systems that solve our customer's problems. As a platform team, our main customers are internal developers and products.
  • Passion for improving your productivity as a developer and intuiting the ideal developer experience.
  • Ability to produce production-quality code and services incorporating testing, evaluation, monitoring, and exquisite documentation, as well as the ability to quickly adapt to a new domain, hack MVP's, and iterate to improve product.
  • Experience communicating updates and resolutions to customers and other technical and non-technical stakeholders.


Technologies We Use and Teach

  • React
  • Electron
  • Rust
  • Python
  • LLMs


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$180,000 - $270,000 USD
Zone B:
$171,000 - $256,600 USD
Zone C:
$162,000 - $243,000 USD
Zone D:
$153,000 - $229,600 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

What the Team is Saying

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The Company
HQ: Oakland, CA
12,000 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.

Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Why Work With Us

Across our ecosystem, we’re working to help our diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

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Employees engage in a combination of remote and on-site work.

Most employees can join Block in an office location, from home, or with a mix of both. We create work spaces and experiences that help individuals and teams to be their most creative and collaborative.

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