At Tag, we love what we do and pride ourselves on an authentic culture built on our core values of integrity, innovation, sustainability, growth, and accountability.
We are a leading creative production and sourcing partner to brands and agencies and we have over 50 years of marketing execution experience, working with the world’s best brands. We are creative directors, graphic designers, CGI artists, writers, photographers, producers, linguists, operations experts, and account managers, coming together to deliver impactful content with craft, scale, and speed.
Our marketing expertise digs deep into industry sectors and marketing channels, to help our clients stand out and sell more, everywhere. As people, we are collaborators and makers, learners, and listeners, with a strong commitment to diversity, equity and inclusion, service, and work-life harmony.
The Project Manager, Localization works with our clients and staff to oversee briefs from start to completion as well as other Localization Services projects for our clients.
JOB QUALIFICATIONS
- 2+ years of experience in an advertising or translation agency, including experience handling client Language Services or Creative briefs
- A Bachelor’s degree in related field (i.e. English, Linguistics, International Relations, Marketing, Communications, Business). A combination of education and work experience can be substituted.
- Bilingual a must!
- Understand production processes and the essentials of briefs from a Language Services perspective
- Excellent customer service skills
- Excellent written and verbal communication
- Understanding of job-tracking systems
- Be highly organized, detail-oriented, ability to multitask and prioritize workload
- Previous experience of project management applications and Translation Management Systems
- Solid understanding of Microsoft Office (Word, PPT, Excel)
- Knowledge of invoicing and P&L processes
JOB DUTIES
(* denotes essential function)
- *Oversee Language Services briefs from start to completion, ensuring quality at every stage
- * Day-to-day management of projects and campaigns including: setting and managing project timelines, estimating/reconciling, project administration, status reporting, handling client approvals
- *Manage client expectations and earn their confidence
- Ensure creative excellence in projects by following set creative procedures including interpretation and consolidation of client briefs, with support of Team Lead, Language Services and Creative Team, briefing copywriters, translators and proofreaders
- *Develop a good understanding of job tracking systems
- *Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems
- *Be the central conduit for all project communication and status updates
- Maintain close contact with Client Services team who are also on the same account
- Regularly conduct follow ups after delivery of projects to maintain quality and client relationship
- *Ensure all client/internal deliverables are met, on time
- *Highlight issues before they become problems to manager, ability to know when and how to escalate
- *Accurately quote all jobs and keep the client updated regularly with any additional costs.
- Invoice all projects on final delivery.
- Be commercially aware and highlight any costing errors immediately to the Director.
- With Senior Project Manager, identify potential new business and ways of increasing profitability
- Work closely with Senior Project Manager and other departments on understanding and planning ahead for priority projects
- Give input on improvements, processes and workflows, standard timelines for types of service, communications between departments etc.
- Help develop and train Project Coordinators
Per state requirements, this posting reflects the salary range for this position for the following:
New York based individual: $80,000 Minimum $85,000 Maximum per annum
Compensation varies depending on job-related factors such as experience, responsibilities, and business needs. For all other states, please inquire with the Tag Talent Acquisition Team.
This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.
We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.
As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
What We Do
At Tag, we turn big ideas into high-impact marketing, working with leading brands and agencies to deliver content at speed and scale across channels, cultures and regions.
With intelligent, sustainable and technology-driven solutions at the heart of everything we do, we enable brands to operate more efficiently and effectively to stand out, sell more and waste less.
Every decision at Tag is made in consideration of our clients, our people, our planet, and our communities. With 2,700 experts in 29 countries across the world, our distributed hub model has allowed us to be the always-on, end-to-end production partner of choice for over half a century.
Find out more at tagww.com
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