LMS / Web Development Coordinator

Job Description

We have an exciting opportunity for a LMS/Web Development Coordinator at UL Research Institutes, based in our Columbia, Maryland office.

The Web Development Coordinator will support web development by assisting in the creation, maintenance, and troubleshooting of digital properties. The Web Development Coordinator will collaborate with team members to ensure digital properties are functional, visually appealing, and aligned with organizational goals.

UL Research Institutes:

At UL Research Institutes (ULRI), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

Build a safer, more secure, and sustainable future with us. Join us and work with our Fire Safety teams who conduct the research required to produce that knowledge and put into practice.

Fire Safety Research Institute (FSRI)

UL’s Fire Safety Research Institute (FSRI) advances fire safety knowledge to address the world’s unresolved fire safety risks and emerging dangers. As part of UL Research Institutes, we are committed to sharing our fire safety insights with everyone to advance UL’s public safety mission of providing safe living and working environments for people everywhere. Through advanced fire science, rigorous research, extensive outreach, and education in collaboration with our international network of partners, we share with stakeholders the information, tools, and resources that enable them to make better, more fire-safe decisions that ultimately save lives and property. To learn more, visit FSRI.org.

What you’ll learn and achieve:

As the LMS/Web Development Coordinator, you will play a key role in the rapid growth of UL as you:

• Assist in the maintenance of various web properties. This may involve using HTML, CSS, and JavaScript.

• Update and publish content on various digital properties and ensure timely publication.

• Support the implementation of responsive designs for mobile and desktop platforms.

• Help troubleshoot and resolve technical issues with digital properties, including bugs and performance concerns.

• Test digital properties for functionality, usability, and compatibility across browsers and devices.

• Collaborate with designers, developers, and content creators to ensure projects meet expectations.

• Conduct basic research on web technologies and trends to improve website performance.

• Provide administrative support to the web team, such as documentation and organizing assets.

• Act as a first response to users with issues regarding our web properties, utilizing the company Help Desk ticket system to track, troubleshoot, resolve, and escalate issues as needed.

• Support the management of content through all phases of web delivery, search engine optimization activities, page design requirements, page walkthroughs, QA reviews, page performance reviews, content updates, and content archive requests.

• Perform other duties as directed.

What you’ll experience working at UL Research Institutes: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

• People: Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require.

• Interesting work: Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.

• Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue a beneficent future in which we all can thrive.

• Total Rewards: All employees at UL Research Institutes are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

• Foundational understanding of web development technologies and eagerness to build upon existing skills.

• Ability to perform tasks with accuracy and ensure quality in deliverables.

• Clear and professional written and verbal communication for effective collaboration.

• Basic troubleshooting skills and ability to ask questions or seek help when needed.

• Capability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Willingness to support the team and work collaboratively on projects.

• Open to feedback and capable of quickly learning new tools and processes.

 Professional education and experience requirements for the role include:

• Bachelor’s degree in computer science, web development, information technology, or equivalent combination of education and experience.

• Basic knowledge of web development languages, including HTML, CSS, and JavaScript.

• Familiarity with content management systems (e.g., WordPress, Drupal, or Wix).

• Basic knowledge of design tools such as Adobe Photoshop and Adobe Illustrator.

• Bonus: Basic knowledge of project management tools. (e.g. Asana or Monday.com)

About UL Research Institutes and UL Standards & Engagement

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our affiliate, UL Solutions, stands alongside us in working for a safer and more sustainable world.  UL Solutions conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools, for customers around the world.

To learn more, visit our websites UL.org and ULSE.org.

Salary Range:

$55,635.80-$76,499.22

Pay Type:

Hourly