LMS Administrator Lead

About Capco
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. Do you want to learn more about our culture and people? Visit https://www.capco.com/Careers/Slovakia/ 

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Salary from 1.700 EUR (salary will be adjusted based on previous experience)

Role Description: 

Learning & Development part:

• Administration of LMS:
  • Oversee all aspects of the LMS’s daily operation, such as system configuration, user and content management, and technical upkeep.
  • Make sure the LMS has the newest features and functionalities and is easy to use.
  • Work together with LMS administrators to improve user experience and system performance.
  • Troubleshoots system errors, issues and problems immediately when known.
  • Dedicated point of contact and partnering with the vendor.
• Management of Content:
  • Organize and oversee the creation of learning materials, including courses, their updates, and quality assurance.

• Observance and Safety:
  • Verify that the LMS complies with organizational security guidelines and data privacy and IT systems etc.
  • Put security measures in place to safeguard user information and sensitive data.

• Vendor Administration:
  • Oversee the contract negotiations, system updates, and problem-solving procedures with LMS vendors.

• Education and Training:
  • To improve LMS proficiency, give teachers, administrators, and other users chances for training and growth.

• Planning Strategically:
  • Create and implement an LMS strategy plan that is in line with the organization’s training and educational objectives.
  • Set goals, monitor results, and make changes as necessary to make sure the LMS satisfies organizational requirements.

Talent & Engagement part:

• Global and Regional Surveys :
  • Service as admin contact for geos when Regional Pulse, Global Pulse and Global Engagement surveys are conducted (typically over a 6–9-month timeline for each survey approach, from initiation to results action planning)
  • Liaise with geos to collate regional and global survey requirements  
  • Monitor and co-ordinate survey responses and data updates with geos
  • Prepare reports and presentations based on survey findings
  • Collaborate with HR and other stakeholders to develop action plans based on survey results and follow-ups to support implementations

• Engagement Experiences:

  • Co-ordinate employee engagement events
  • Global onboarding monthly survey analysis and reporting
  • Co-ordinate all T&E quarterly and annual reports 

Skills and Expertise: 

• Degree/certification/experience in an appropriate discipline, such as information technology, instructional design, or educational technology. 
• A track record of success in LMS management and administration, including familiarity with well-known LMS systems.
• Strong technical abilities, including competence with LMS configuration and troubleshooting.
• Exceptional organizational and project management abilities.
• A data-driven, analytical attitude is necessary for making wise decisions.
• Understanding of adult learning principles, instructional design, and best practices for e-learning.
• Strong interpersonal and communication abilities to work with a variety of stakeholders.
• Understanding of security and privacy laws.
• Capacity to adjust to changing educational and technological trends.

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.