Literacy Expert - Chicago

ROLE INFORMATION

Start Date: Immediate

Role Type: Contract / Part Time

Location: Chicago, IL 

Only applicants living in the greater Chicagoland area will be considered. 

Travel: Ability and willingness to be on-site locally (regularly) and regionally (semi-regularly). This is an on-site, field-based / work-from-home position and the successful candidate is expected to reside in the Chicagoland area. 

OVERVIEW – ABOUT THINKCERCA
ThinkCERCA is an innovative education technology company committed to providing teachers and students with an effective, research-backed literacy framework for reading and writing across subjects in grades 3-12. Guided by a team of nationally recognized literacy experts, our mission is to deliver engaging, rigorous, and personalized literacy instruction for every student, in every class, every day.

OPPORTUNITY
The Literacy Expert will be tasked with driving revenue growth by identifying, developing, and closing opportunities. The role focuses on building strong relationships with schools and districts, understanding their unique needs, and providing tailored solutions to meet their goals.

The Literacy Expert is responsible for being an expert literacy resource for the client and will effectively counsel schools and districts on solutions that will best meet their needs. Our Literacy Experts are leaders within the ThinkCERCA organization and go the extra mile for their prospective clients and students. This role in particular comes with significant opportunities for partner growth. 

WHO YOU ARE

You are a self-starter with a positive attitude and passion for education. You are a former elementary or secondary school teacher, possible former school or district administrator, who is eager to join a fast-paced, growing organization where you have the opportunity to pair your pedagogical and curriculum knowledge with your impeccable organizational and time management skills. Not only do you have deep pedagogical literacy knowledge, but you’re also a people person! You thrive developing new relationships and find talking to new people effortless. You’re people savvy and can connect with anyone who comes your way… and you definitely aren’t afraid to knock on some doors! You know the ins and outs of the Chicago Public Schools landscape because of your first hand experience, and you currently live in the Chicagoland area. Your positivity is a super power as you overcome setbacks and obstacles with ease, and you are tenacious in achieving your goals.

YOUR ROLE

• Be part of a team.
• The Literacy Expert will be responsible for winning new school and district partnerships in the midwest, specifically Illinois and the Chicagoland area.
• Working with our Marketing team, you will design and execute sales campaigns to build pipelines and close new accounts.
• The Literacy Expert will work with our Customer Success team to expand our existing district partnerships.

• Attend conferences and attend regional events
• Create email campaigns including writing all content and gathering appropriate marketing materials
• Prepare and deliver proposals to clients 
• Track email campaigns looking for trends to optimize future sends
• Manage activities in CRM (Hubspot)
• Develop strong relationship with customers through positive interaction
• Monitor trends in education to identify opportunities
• Support fellow team members in their development and work together to provide the highest level of excellence in customer experience
• Additional responsibilities as assigned

Account Management Team

• Reports to the Director of Regional Partnerships + Executive Consultant Team (Senior Specialists)

Additional Direct Support Available

• Learning Science Team
• Data Science Team
• Product Support
• Marketing Support

QUALIFICATIONS

The ideal candidate for this role: 

• Education specialist with strong 3-12 knowledge in literacy; secondary knowledge and experience preferred. 
• In-person teaching experience; experience in Chicago Public Schools highly preferred. 
• 5+ years of experience in teaching ELA (preferably a diverse range of students)
• District level or school level leadership experience preferred
• Expert on education standards, current education pedagogy, and market trends.
• Excellent communication and presentation skills
• Highly organized, self-directed, and process-oriented with excellent analytical and pragmatic problem-solving abilities
• Strong interpersonal skills - the ability to interact effectively at all organizational levels, facilitate discussions, understand partner needs, devise strategies, provide recommendations
• Ability to diagnose customer needs and challenges, and to translate those needs into actionable solutions
• Demonstrated service-delivery experience with educational SaaS solutions

HOW TO APPLY

This is a contract, hourly position with rates based on experience. 

Please send your resume to [email protected] with Literacy Expert - Chicago in the subject line.