Linux CloudOps Engineer, Associate

About this role

Team Overview

This position requires hands on knowledge of Linux operating systems, server technologies & cloud platforms. Should have a basic knowledge of industry hardware types and interoperability.  Should have a basic understanding of application software. 

Person in this role must be able to work with other vulnerability management system administrators in their team location & global locations.

The person may also be called upon to work with other team colleagues regarding…

• builds, updates, testing and sharing results.

• provide operational support for legacy, current and emerging technologies. 

The global APG Platform UNIX team is a sizable team of over 50 individuals located in six different regions that support a highly available UNIX environment hosted on prem & on cloud.

We are looking for a Linux Engineer who can work with the global team to support and manage Unix products and services hosted on cloud and on-prem environments.

And for the Vulnerability & Configuration Management role:

We are seeking expertise in Vulnerability & Configuration Management to assist with hardware refreshes, server builds, maintenance tasks, and necessary upgrades as part of our ongoing efforts to strengthen our infrastructure.

The individual in this role will work a Tuesday through Saturday schedule.

Role Responsibility

Successful performance in this role requires an individual be able to perform these duties above a satisfactory level. The following requirements are representative of the knowledge, skill and competencies required.

• Support system operations between cloud and on-premises IT UNIX infrastructure

• Administer and support operations related services and products deploy to Azure or AWS platform.

• Responsible for the OS support for 10,000+ hosts located globally, running RedHat Enterprise Linux.

• Review & development of processes & automation (AWX, Ansible)

• Review dashboards & reports for new & the rollout status of existing vulnerabilities.

• Role may also include…

• Server builds, monitoring, configuration, and ongoing maintenance of servers.

• Perform system administration duties across the environment to provide support services for customer.

• Perform system recoveries.

• Maintain server availability for all sites and periodically participate in DR exercises.

• Must have good problem solving, teamwork, communication, and customer service skills.

• Resolve help desk escalations and process items in a ticket queue.

• There are no after-hours on call requirements, but the individual should remain flexible for critical situations.

• Troubleshoot and resolve system issues and provide operations support for bridge calls.

• Participate in the development and implementation of UNIX related projects.

• Monitor servers and remediate alerts that get raised.

• Strong documentation skills for tracking and reporting on patching activities.

• Creation of standard operating procedures (SOPs) for patching processes.

• Develop response plans for situations where a critical patch needs immediate deployment.

• Coordinating emergency patching efforts to address zero-day vulnerabilities.

• Good, clear communication is an absolute must.

Experience

• Knowledge of RHEL 7/8.

• Experience in Cloud Environments, with a preference for Azure, though AWS or Google Cloud knowledge is also valuable.

• Familiarity with modern DevOps / CI/CD and SRE principles/techniques is required.

• Proven ability in Build/Kickstart/Deploy processes & configuration management like Puppet.

• Expertise in Volume Management and Clustering: LVM, VxFS, VCS & VVR.

• Understanding of server hardware from vendors such as HPE and Dell.

• Familiarity with virtualization technologies, including VMware and/or RHEV.

• Knowledge of network services such as TCP/IP, NFS, DNS, LDAP, FTP, NTP, Samba, Autofs.

• Skills in security and performance monitoring and analysis.

• Conceptual understanding of storage and networking components.

Manager Comments

• A minimum of 5+ years comparative industry experience

• Degree preferred

• The position will be required to work on shifts (not overnight). These shifts will also cover the weekends.

• Workdays could be staggered over the week, likely Tuesday to Saturday schedule.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.