Legal Assistant

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Employees at Intact Insurance make a difference. We believe insurance is not about things; insurance is about people. We are here to help people, businesses and society prosper in good times and be resilient in bad times.

We value diversity, integrity and respect for one-another, and are committed to excellence and inclusivity for our employees, brokers and customers. Intact offers interesting and challenging work and an environment where you have the opportunity to make decisions and influence results.

Behind every one of our products and services is a team of motivated, intelligent and hard-working employees. As the largest provider of home, auto and business insurance in the country, every one of our employees believes that our customer service focus is second to none - and you will too!

We’re a financially strong and stable Canadian company who is the proven leader in our industry – and we’re looking for you!

As a Legal Assistant, you will play an integral role in the Legal Claims Department, working closely within a team to provide legal assistance to teams. This exciting in-house role is based in our Toronto or Mississauga office locations.

Your responsibilities will include, but may not be limited to:

• Working in a paper-less environment

• General assisting duties and responsibilities related to management of legal practices

• Setting up new files electronically, drafting correspondence, court documents, briefing files and ultimately closing files

• Scheduling examinations for discovery, examinations under oath, mediations, meetings, and various hearings at Court

• Maintaining Legal Counsel’s calendar, updating events into various tracking platforms, supervising their practice and ensuring deadlines are met

• Word Processing, electronic filing and general office duties

• Occasionally acting as a backup to cover absences

You must have:

• College diploma from either a legal office administration or law clerk program

• Experience working as a legal assistant, preferably within an insurance defence or personal injury law firm in both bodily injury and LAT matters

• Working knowledge of the Rules of Civil Procedure and LAT procedures

• Knowledge of Loss Transfer and Priority Dispute procedures.

• Experience assisting in any of the following practice areas is an added asset:

• Professional Negligence; 

• Insurance Defence

• Error and Omissions;

• Director and Officer Liability;

• Employment and Human Rights; 

• Property;

• Construction;

• Surety;

• Marine; 

• Class Action; or

• Abuse Claims

Your skills:

• Strong document management skills with the ability to learn and utilize Intact’s various software programs, including iManage, Citrix, ACL, Kofax, Contact Claims, Contact People and the Microsoft Office package of programs

• Ability to prioritize, organize and execute your tasks in a quality manner with a fast turnaround

• A desire to be a part of our #oneteam philosophy, supporting our insureds, adjusters, claims representatives, law clerks, legal assistants and lawyers, with a view to customer satisfaction and business continuity

• Excellent attention to detail and sound proofreading skills, ability to prioritize and organize

• Excellent communication, listening, organizational, interpersonal and problem-solving skills exercise sound judgment and take initiative

• Demonstrate a disciplined approach to work

• Comfort working in a paperless environment

• No Canadian work experience required however must be eligible to work in Canada.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.