Leave and Benefits Specialist

Who We Are 

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! 

Who We Want 

The Leave and Benefits Specialist is responsible for administering and serving as the subject matter expert on the company's comprehensive leave program. This includes managing leave requests and ensuring compliance with all applicable federal and state laws. The Leave and Benefits Specialist will also provide support to employees and managers throughout the leave process, and collaborate with stakeholders to optimize leave management and ADA accommodations. Additionally, this role will assist with the administration of other employee benefits programs as needed. 

What You’ll Do

• Manage all leave of absence requests, including FMLA, state and federal leaves, medical leaves, Workers’ Compensation, STD/LTD and company-specific policies. 
• Serve as the primary point of contact for employees and other internal departments regarding leave policies. 
• Analyze and interpret federal, state, and local leave laws to ensure compliance, including FMLA, ADA, and HIPAA. 
• Provide comprehensive case management for leave of absence and ADA, guiding employees and managers through pre-leave, during-leave, and post-leave phases with exceptional support. 
• Facilitate the interactive process with employees who request reasonable accommodations under ADA, engaging in collaborative dialogue to identify effective solutions. 
• Drive continuous improvement of leave management and ADA accommodation processes through ongoing collaboration with key stakeholders, proactively identifying and implementing enhancements. 
• Provide guidance on complex leave scenarios and escalate as needed to ensure timely and effective resolutions. 
• Develop communication materials and job aids related to leave of absence and ADA.
• Assist in creating and facilitating training programs related to leave administration and procedures. 
• Generate reports on leave trends, compliance, and potential risks.
• Maintain data integrity related to leave policies. 
• Maintain accurate records of leave requests, approvals, denials, certifications, and correspondence. 
• Collaborate with HR, payroll, and department managers to coordinate leave schedules.
• Track employee leave balances, durations, and utilization rates. 
• Calculate biweekly leave payment calculations with accuracy. 
• Assist with special benefits projects as required. 
• Assist with the daily administration of retirement, health, and welfare employee benefit programs, as needed. 

Qualifications

• Bachelor's degree in Business, HR, or a related field. 
• 2+ years of benefits and leave management experience. 
• Experience managing leave cases and/or workers' comp claims. 
• In depth knowledge of federal and state leave laws, including FMLA, ADA, and HIPAA.
• Strong communication and presentation skills. 
• Strong analytical and problem-solving abilities. 
• Ability to multitask and balance multiple forms of communication. 
• Ability to maintain confidentiality and provide excellent customer service.
• CLMS certification and experience with in-house leave/ADA preferred. 

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. 
• Invest in your future with our matching 401(k) program. 
• Build relationships and find your home at Arrive through our Employee Resource Groups. 
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual. 
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown. 
• Park your car for free on site! 
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym. 
• Maximize your wellness with free counseling sessions through our Employee Assistance Program 
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. 
• Receive 100% paid parental leave when you become a new parent. 
• Get paid to work with your friends through our Referral Program! 
• Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience 

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 

Notice: 

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.