Learning and Development Specialist - E-Learning

Accountable for the development and implementation of training strategies, plans, and processes to Support departmental and organizational goals. Responsible for all training programs and must ensure that associates have the tools needed to perform required skills and achieve results as a basis for continual training and education. Analyze, design, develop, implement and evaluate training documentation in order to provide timely communication on updates on proper processes and system usage

Responsibilities:

• Create interactive and engaging eLearning content, including videos, quizzes, simulations, and animations.
• Apply principles of instructional design to develop effective learning materials that meet the needs of learners.
• Use Articulate Storyline to develop and publish eLearning modules in Workday.
• Ensure accessibility and functionality of eLearning content withing Workday.
• Design user-friendly interfaces and navigation to enhance the learner's experience and engagement.
• Work closely with subject matter experts (SMEs) and other stakeholders to gather content and ensure it is accurate and relevant.
• Follow the established learning design process, including a needs assessment, script, and storyboard (if applicable).
• Manage eLearning projects from concept to completion, including timelines, resources, and deliverables.
• Stay updated with the latest trends and technologies in eLearning and incorporate best practices to improve the quality and effectiveness of eLearning materials.
• Manage timelines, including incorporation of feedback, and stakeholder follow-up to ensure all deadlines are met.
• Create custom graphics and illustrations using Adobe Photoshop and Illustrator, ensuring alignment with goals and brand guidelines.
• Ensure all content follows organizational standards and legal requirements, including branding, copyright, and accessibility.
• Conduct comprehensive reviews and testing of eLearning modules to ensure they are error-free, functional, and user-friendly.
• Recommend solutions for performance issues and potential areas of training.
• Conduct training needs assessments and oversee the training function.
• Develop and organize training materials, multimedia visual aids, and other educational materials.
• Manage key associate relations projects and initiatives that have strategic departmental impact.
• Provide support to  Management in responding to personnel issues.
• Coordinate efforts to ensure the full utilization of all site training facilities, processes, resources, and equipment.
• Work closely with management, ensure that policies, programs and processes are developed, implemented, communication and consistently administered in compliance with organizational objects and with relevant laws/ regulations.
• Resolve and respond to training issues and questions from leaders and associates on the application and interpretation of processes, company policies, and current regulations.
• Continuously seek and support new approaches, practices, and processes to improve the efficiency of training service offered.
• Other duties as assigned.

Qualifications:

• A minimum of a Bachelor’s Degree from an accredited college or university in Human Resources, Adult Education, or related field or equivalent experience preferred.
• Three to five years training or employee relations experience preferred.
• Two to three years’ customer service experience preferred.
• Excellent computer skills including Contribute, Captivate, Photoshop, PowerPoint, and Excel
• Working knowledge of employee relations practices, including dispute resolution and investigation experience.
• Demonstrated leadership abilities.
• Strong presentation and public-speaking skills.
• Strong verbal, listening, written communication skills required.
• Excellent decision making skills.
• Ability to organize/schedule and coordinate multiple tasks simultaneously.
• Ability to be proactive , self motivated, and self-directed.
• Knowledge of supervisory and management practices and policies.
• Demonstrated commitment to excellent customer service.
• Depth of practical experience in both technical and non-technical training.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan with a company match, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

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