Lead Technical Program Manager

Notes to applicants:

• This position is eligible for full-time remote work in Texas, or North Carolina, or, in the alternative, to work in accordance with Dimensional’s office- first hybrid approach which involves working in the office on Tuesdays, Wednesdays and Thursdays, and the choice to work in the office or remotely, depending on what is best for your work day, on Mondays and Fridays.

• Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.

• Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.

• If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.

Job Description:

About Dimensional: 

Dimensional was built around a set of ideas bigger than the firm itself. With a confidence in markets, deep connections to the academic community, and a focus on implementation, we go where the science leads, and continue to pursue new insights, both large and small, that can benefit our clients. 

The Technology Department at Dimensional leverages the rapidly evolving state of the art to engineer the platforms that power the innovative, research-driven financial and technical products to improve our client’s financial lives. 

The technical program/ delivery manager is the senior delivery lead for the portfolio of Dimensional’s Database Platform products. They will coordinate the delivery of multiple initiatives, along with agile development teams utilizing a combination of development methodologies. This technical program delivery manager will ensure that all initiatives are delivered with the appropriate levels of technological complexity, business requirement satisfaction and fall within agreed upon program timelines. They will work across various business lines, consumer groups and stakeholder types, database platform/ analytic/ reporting technologies.

You may be a fit for this role if you: 

• Are open-minded, curious, and resourceful. 
• Lead with vision and purpose to bring about transformational change. 
• Are passionate about/stay current with modern technologies/solutions. 
• Solve problems systematically and transparently. 
• Share ideas, solicit/integrate feedback, design and solve collaboratively. 
• Demonstrate engineering and security mindsets. 

What you might work on:

• Accountable for the delivery of all Database Platform technology roadmaps, ensuring proper SDLC frameworks and processes are implemented to support the organization. This role will drive new feature development through every stage of the agile software development lifecycle. Coordination of program level build schedules, environment downtime, defect resolution ownership, highlights deadlines to meet timelines.
• Define objectives with measurable results through data driven insights to ensure our customers, partners and internal teams are successful. Understand trade-offs between cost, schedule, customer benefit; and provide technical direction/guidance.
• Serve as a go-to expert within the Data Platform Technology space in the areas of functionality, integrations, interdependencies, and solution architecture for database platform technology. Collaborate and solution with engineering teams when technical challenges arise to ensure proper platform product delivery.
• Coach the entire program team in empowerment / self-organization and act as a servant leader for the engineering team.
• Collaborate with other teams to define SDLC best practices and create delivery frameworks to measure overall team success.
• Proactively manage stakeholder groups across various business pillars to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion. Accountable for resolving all roadblocks that would cause products not to release including risk management & removing impediments.
• Create reports and analysis based on business goals and forecasts to understand progress, gaps, risks, and mitigation plans for objectives and key results. This will include but is not limited to product delivery release reports, program backlogs and epic burn ups. Maintain and publish all operational reporting for database technology platforms and stakeholder health.
• Elicit stakeholder feedback to map out key business processes, develop high level engineering requirements, build executable roadmaps, and form technology initiative recommendations.
• Run scrum teams and coach team members on the scrum processes, including running ceremonies, planning, retros, backlog refinement, team velocity, and burndown. Serve as an agile coach and prepare other team members to step into the Scrummaster role.

Qualifications:

• 10+ total years of experience in product engineering delivery orgs
• 5+ total years technical experience in database platforms
• 5+ years of experience in a Technical Program, Technical Product, Delivery Manager, or Solution Architecture role

• Undergraduate degree in Information Technology, Computer Science, Computer Engineering, or related field, or equivalent work experience.

• Proven track record of successfully leading programs across engineering teams working on database platforms
• Expert in Agile/SCRUM development methodologies with 10+ years of experience
• Excellent verbal and written communication skills.  Able to communicate complex concepts to various audiences helping them to understand the benefits of technologies and recommended course of action

Preferred Competencies:

• Certified Scrummaster (CSM) or PMP-ACP
• Agile coaching experience or certification is also preferred
• PMP or similar Program or Project Management certificate
• Expertise with  MS Excel, PowerPoint, and Project, as well as Confluence, Jira, and SharePoint.

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal opportunity for all employees and applicants.  The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.