Lead Technical Program Manager - Identity & Access Management

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager within the CTO Office, specifically the Identity & Access Management team, you will be responsible for steering the successful completion of intricate technology projects and programs that are crucial for achieving the firm's business objectives. Your profound understanding of technical principles, practices, and theories will be instrumental in crafting innovative solutions, while concurrently managing resources, budgets, and high-performing teams effectively. Your robust analytical reasoning and adaptability skills will be vital in navigating through ambiguity and change, ensuring that technology initiatives are in line with business objectives. Possessing advanced communication and stakeholder management skills, you will cultivate productive working relationships and influence decision-making to attain mutually beneficial outcomes.
Job responsibilities

• Oversee and manage program projects, ensuring high-quality delivery within scope, on time, and on budget.
• Develop and implement governance and control measures for program financials, including business case development, forecasting, and understanding P&L and depreciation.
• Maintain project alignment with strategic goals by escalating decisions to executive sponsors when necessary.
• Organize and lead the design and development of the program, ensuring adherence to risk management strategies and guidelines.
• Oversee requirements documentation and set targets accordingly, ensuring resources such as project teams, vendors, and consultants are identified and secured.
• Effectively detect and resolve project issues, supervising the project management team to ensure adherence to project management standards and rigor.
• Act as the primary communication channel to executive sponsors and project stakeholders, conducting regular briefings and status updates.
• Serve as the single point of contact for project-level issues, questions, and escalations, partnering with key stakeholders to identify project inter-dependencies and address constraints affecting project delivery.
• Manage budget and financial aspects, including business case completion and evaluation of the impact on Total Cost of Ownership for multiple simultaneous, complex projects.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• 5+ years of experience or equivalent expertise in IT Project Management, leading projects across diverse technologies and functions such as transaction and risk management within a large organization.
• Advanced expertise in stakeholder management, with the ability to build productive relationships and influence decision-making across geographically distributed and culturally diverse teams.
• Advanced experience in utilizing technical fluency, including strong knowledge of industry-standard project management tools and methodologies, to facilitate effective financial and project reporting.
• Proven track record of managing multi-million dollar projects with high complexity and client focus, ensuring high-quality delivery on time and within budget.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to address complex issues, ensuring alignment with banking regulatory, compliance, risk, and security requirements.
• Extensive experience in Scrum Agile Project Management, capable of advancing product development teams in adopting Agile, Scrum, and Kanban practices.
• Strong ability to collaborate effectively with peers and broader technology teams to ensure successful project deliveries.
• Ability to listen, analyze, influence, negotiate, and use judgment to solve complex issues and achieve project goals.

Preferred qualifications, capabilities, and skills

• Scrum Master, Advanced Agile Certification, PMI ACP or Scrum Alliance Certification preferred

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.