CLSA

Lead Support Analyst, Servers, IT

Posted 3 Days Ago

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Hong Kong

Senior level

Fintech • Payments • Financial Services

The Role

The Lead Support Analyst will maintain Linux infrastructure for 24x7 service, provide multi-level server support, manage software upgrades, and enhance system stability and efficiency. Responsibilities include automation strategy development, on-call support, disaster recovery participation, and infrastructure management of physical and virtual servers.

Summary Generated by Built In

Key Areas of Responsibilities

Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
Maintain best practices on managing systems and services across all environments
Provide L1,L2,L3 level server support similar to current team
Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
Create and modify scripts or applications to perform tasks
Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
Collaborate with other teams and team members to develop automation strategies and deployment processes
Provide weekend support on scheduled weekend changes
Provide on-call support during off hours if needed
Participate in Disaster Recovery and BCP drills
Manage Physical server infrastructure using remote access
Manage and maintain virtual machines in internal ESX farm as well as in AWS
Build new physical and virtual servers as per standards
Fault finding, analysis and of logging information for reporting of performance exceptions
Proactively monitoring system performance and capacity planning
Knowledge on servers installed with cluster software and databases

Requirements

Degree in IT/Computer Science or related discipline(s)
Around 8-10 years working experience as a Linux Administrator
Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst
Previous working experience with VMWare Tanzu/Kubernetes etc. deployed in internal infra.
In-depth knowledge of Linux: RedHat both physical and virtual environment
Hands on experience with physical/VM server deployments and commissioning
Experience / knowledge on various HPE or other server hardware and architecture
Strong problem solving and communication skills
MS Windows OS knowledge will be added advantage
Good to have knowledge on Veritas cluster and Veritas Storage Foundation

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Top Skills

Kubernetes

Linux

Redhat

VMware

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The Company

London,

2,160 Employees

On-site Workplace

Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform.

Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals.

CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players.

Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com