Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights or follow Stewart on Twitter® @stewarttitleco.
Job Summary
We are seeking a Senior/Lead ServiceNow Developer with architectural experience on the platform. The ideal candidate will have expertise in Customer Service Management (CSM), including implementing customer-facing service portals, and hands-on knowledge of IT Service Management (ITSM) and best practices for improvement. Experience with IT Operations Management (Service Mapping, Event Management, Discovery) and IT Asset Management (hardware and software) is essential. Familiarity with agile development, particularly in 2-week sprint cycles, and a solid understanding of extending the ServiceNow platform with NextGen AI tools is preferred.
Job Responsibilities
- Provides comprehensive application software development services and/or technical support on moderately complex projects and initiatives
- Analyzes, modifies and may develop program logic for existing applications, programs and enhancements
- Competent to work at the highest technical level of some phases of applications programming activities
- Regarded as technical expert within discipline
- Anticipates business and regulatory challenges to proactively assess impact to work performed
- Recommends improvements to product, process or service
- Leads complex or specialized projects
- Works within general functional policies and industry guidelines
- Impacts direction of program, project or services
- Solves unique problems with broad impact
- Develops creative solutions through conceptual and innovative thinking
- Communicates complex ideas across functions and levels
- Individual contributor working independently; only requires guidance in highly complex situations
- Performs all other duties as assigned by management
Education
- Bachelor’s degree in relevant field preferred
Experience
- Typically requires 8+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].
Top Skills
What We Do
Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.
Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.
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