Lead Software Engineer

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Software Engineer

Overview
This role is part of the Software Development Group within the Mastercard Payment Gateway Services Division in St Louis and collaborates with internal customers and colleagues across the globe.
As a Lead Software Engineer you will be a hands on technical lead for the Continuing Engineering team which is responsible for Level 3 production support for a number of business critical payment gateways.
• Are you an experienced leader who is passionate about managing the end-to-end resolution of customer issues under tight timeframes in a complex software environment?
• Enjoy investigating and solving complex software issues that require critical thinking and inventive approaches?
• Do you have a strong Java development background and a desire to remain hands on?
• Have you led and mentored a team of software professionals of diverse skills and experience?
• Are you able to pick up domain knowledge and software technologies quickly and efficiently?
Role
• Serve as the lead engineer on a Continuing Engineering team to deliver Level 3 support to high availability production systems deployed globally.
• Investigate issues and implement code fixes in large scale Java software applications.
• Actively mentor a small team of developers by providing coaching and training to grow the team’s capability.
• Participate in the management of priority, scope, schedule and quality of software deliverables through collaboration with a diverse group of stakeholders.
• Actively contribute knowledge to the wider software engineering groups and promote continuous improvement of processes and practices.
• Provide detailed updates on customer issues to stakeholders.
All About You
• You are passionate about reliability, scalability, security, maintainability and performance and have experience in a commercial environment where this is essential.
• You have recent hands on experience with Java software development including Spring, JavaScript, Jenkins, git, splunk/kibana, Oracle/Postgres/Cassandra or equivalents.
• You have a strong customer focus and are driven to deliver excellent, timely outcomes for customers, while also adhering to product guidelines and protocols.
• Demonstrated experience in supporting and maintaining large, distributed and mission-critical systems in a product development environment is essential.
• Experience in dealing with difficult situations and making decisions with a sense of urgency.
• Can manage multiple conflicting priorities in parallel in a pragmatic way.
• Demonstrated previous experience in leading a team or have demonstrated the ability to lead and are looking to take the next step in your career.
• Enjoy working collaboratively to influence and achieve outcomes.
• Have a passion for continuous improvement – making things better and faster.
• Demonstrate a good understanding of distributed software architectures and the challenges they pose for supportability.
• You are self-motivated and play an active role in your professional development and skills growth and enjoy learning new systems and technologies.
• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $138,000 - $221,000 USD