Lead Software Engineer - SRE

Job Description
Are you ready to be at the forefront of technology, driving innovation and modernizing mission-critical systems? Join the Aumni team at JPMorgan Chase as a Site Reliability Engineer, where your expertise will help build and optimize our core hosting, deployment, and monitoring infrastructure in AWS. We offer opportunities for career growth in a collaborative environment that values quality code and continuous improvement.
As a Site Reliability Engineer III at JPMorgan Chase within the Digital Private Markets department, your role will be to address complex business challenges with simple solutions. Your responsibilities will include configuring, maintaining, monitoring, and optimizing applications and their infrastructure, playing a significant role in the success of your team. You will be tasked with ensuring the availability, reliability, and scalability of applications, while upholding high standards of code quality.
Job Responsibilities

• Guide and assist in designing and deploying new cloud services, gaining consensus from peers.
• Design and implement automated CI/CD pipelines for software teams.
• Collaborate with software engineers to develop solutions for application availability and scalability.
• Write and deploy infrastructure as code for supported applications and platforms.
• Resolve complex technical problems with technical experts and stakeholders.
• Utilize service level objectives to proactively resolve issues before customer impact.
• Support the adoption of site reliability engineering best practices within the team.

Required Qualifications, Capabilities, and Skills

• Formal training or certification in site reliability engineering concepts with 5+ years of applied experience.
• Understanding of site reliability culture and principles, and implementation within applications or platforms.
• Domain knowledge of software applications and technical processes in the AWS ecosystem.
• Experience with infrastructure as code tools like Terraform and CloudFormation.
• Experience with container orchestration such as ECS, Kubernetes, and Docker.
• Knowledge of CI/CD tools like Jenkins, GitLab, or GitHub Actions.
• Proficiency in Python, Java/Spring, or Ruby.
• Hands-on knowledge of Linux and networking internals.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with observability concepts and tools like Datadog, OpenTelemetry, Grafana, Prometheus, and Splunk.
• Understanding of message bus platforms such as Kafka or Kinesis.
• Ability to troubleshoot networking technologies and issues.
• Proactive in recognizing roadblocks and learning new technologies.
• Ability to identify new technologies and solutions to meet design constraints.

Comfortable with team collaboration and presenting technical concepts to non-technical audiences.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.