Lead Software Engineer - ML OPS

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Cybersecurity, Technology, and Controls line of business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
We are seeking a highly skilled ML Ops Engineer with expertise in deploying, monitoring, and managing machine learning models in production environments. This role involves working with cutting-edge technologies to ensure scalable, reliable, and efficient AI solutions. The ideal candidate will be adept at building robust infrastructure and processes to support the seamless operation of machine learning models. In this role, you will be responsible for automating model deployment, optimizing infrastructure, and ensuring the continuous performance of AI systems. Your ability to collaborate with cross-functional teams and address operational challenges will be crucial to driving innovation and delivering impactful AI solutions.
Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect
• Collaborate with cross-functional teams, including data scientists and software engineers, to understand model requirements and integrate them into applications
• Develop and implement strategies for deploying machine learning models into production, ensuring scalability, reliability, and efficiency
• Design and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the testing, deployment, and updating of machine learning models
• Manage and optimize the infrastructure required for running machine learning models, including cloud services, containerization (e.g., Docker), and orchestration tools (e.g., Kubernetes)
• Implement monitoring and logging solutions to track model performance, detect anomalies, and ensure models are operating as expected in production.
• Respond to incidents and troubleshoot issues related to model performance, data quality, and infrastructure

Required qualifications, capabilities, and skills

• Formal training or certification on security engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficient in all aspects of the Software Development Life Cycle
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Practical cloud native experience
• Strong expertise in deploying and managing machine learning models in production environments
• Proficiency in building and maintaining CI/CD pipelines for machine learning workflows.
• Expertise in cloud platforms (e.g., AWS, Google Cloud, Azure), containerization technologies (e.g., Docker, Kubernetes)
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Advanced Python Programming Skills including Pandas, Numpy and Scikit-Learn. Strong SQL skills a plus

Preferred qualifications, capabilities, and skills

• Proven experience in deploying and managing large-scale machine learning models in production environments
• Strong ability to monitor ML models in production, addressing model performance and data quality issues effectively
• Working knowledge of security best practices and compliance standards for Machine Learning systems
• Experience with infrastructure optimization techniques to enhance performance and efficiency
• Development of REST APIs using frameworks such as Flask or FastAPI for seamless integration into business solutions
• Familiarity with creating and utilizing synthetic datasets to improve model training and evaluation
• Bachelor's degree in Computer Science, Engineering, or a related field, with relevant experience in ML Ops or related roles

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.