Lead Product Manager, Care Delivery

Posted 5 Days Ago
Hiring Remotely in USA
Remote
Senior level
Fitness • Healthtech • Telehealth
It's not what you lose, it's what you find.
The Role
The Lead Product Manager for Care Delivery will develop innovative tools for providers and care teams, oversee product roadmap management, collaborate with various teams for product releases, and enhance user experiences using data feedback.
Summary Generated by Built In

Found is an evidence-based weight care solution that combines the best of modern medicine with lasting behavior change, access to personalized coaching and a supportive community. With the goal of establishing itself as a Center of Excellence for weight care,  Found provides its members with personalized weight loss programs that deliver long term, sustainable results. 

Found designs personalized treatments around the factors that make people unique, including biology, medical history, lifestyle, goals and more. Found’s members are supported by a team that includes providers to prescribe effective medication, and the best of consumer technology to provide behavioral health interventions delivered through our app for guidance on nutrition, movement, sleep and emotional health. 

Found is among the largest medically-assisted weight loss clinics in the country, having served 250,000+ Americans to-date and has raised more than $130MM from leading investors, including Atomic, GV, WestCap, IVP, TCG, Define Ventures and more. For more information, visit www.joinfound.com, follow on Instagram @joinfound and Facebook @joinfoundhealth.

About the Opportunity

As a Lead Product Manager for Care Delivery at Found, you will be at the forefront of developing cutting-edge tools and experiences that empower our providers, care teams, and the members to deliver exceptional care. Sitting at the intersection of technology and healthcare, you will have the opportunity to shape the future of our care delivery platform, driving impactful outcomes for our members, clinical teams, enterprise & payor partners.

Your work will have a direct impact on the success of Found’s mission to provide high-quality, personalized care to our members, enhancing clinical outcomes and member satisfaction. This is an exciting opportunity for someone who wants to lead with innovation in a fast-growing, mission-driven healthcare company.


What You’ll Do (Job Responsibilities)

  • Lead the development of care delivery tools, including Found’s proprietary EMR and corresponding workflows, collaborating closely with providers, care teams, clinical and central operations teams and RCM teams.
  • Partner with platform and infrastructure teams to ensure scalable, efficient solutions that integrate seamlessly with consumer facing products, provider systems and our internal tools.
  • Define and manage the product roadmap, balancing clinical, operational, and business needs to drive measurable improvements in care outcomes and team efficiency.
  • Collaborate with engineering, design, and operations teams to deliver high-quality product releases with a focus on optimizing task completion and improving user satisfaction.
  • Drive the build vs. buy decision-making process, evaluating 3rd-party tools and platforms that align with Found’s care delivery strategy.
  • Continuously measure and track the success of your products, using data and feedback to iterate and enhance user experiences.

What You’ll Bring (Job Qualifications)

This role could be perfect for you if you are a previous founder who built companies, services, or products. Even if you meet only some of the qualifications listed, your unique experience is valuable to us, and we strongly encourage you to apply with a cover letter articulating what makes you uniquely qualified for this role.

Here is what makes an ideal candidate:

  • 7+ years of product management experience within healthcare or care delivery platforms.
  • Proven ability to lead complex product initiatives, from vision-setting through execution, in fast-paced, collaborative environments.
  • Strong stakeholder management skills, with a history of building trusted relationships with providers, front-line teams, customer support, B2B partners and payors.
  • Experience with healthcare systems (e.g., EHR, RCM) and a strong understanding of HIPAA regulations, interoperability frameworks, clinical workflows and operational needs.
  • Excellent communication skills, with the ability to navigate ambiguity and drive alignment across diverse teams.
  • A passion for improving healthcare outcomes through technology, with a relentless focus on delivering value to end users.


What You’ll Get (Benefits & Perks)

  • Competitive compensation
  • Medical, dental, vision, and life insurance
  • Flexible PTO, company-paid holidays, parental leave
  • 401K, wellness and wifi perks
  • Flexible, remote-first work culture

Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.

Please review our CCPA policies.

The Company
HQ: Austin, Texas
200 Employees
On-site Workplace
Year Founded: 2019

What We Do

Found is an evidence-based weight care platform that combines the best of modern medicine with lasting behavior change, access to personalized coaching, and a supportive community. Centered around clinical excellence, Found provides its members with a doctor-designed, comprehensive, and personalized weight loss program that delivers long-term, sustainable results. Found’s members are supported by a team that includes providers to prescribe effective medication that addresses the root cause of someone’s weight challenges, combined with the best of consumer technology to provide behavioral health interventions delivered through our app for guidance on nutrition, movement, sleep, and emotional health. Found is one of the largest medically-assisted weight loss programs in the country, having served 200,000+ Americans to-date. For more information, visit www.joinfound.com, follow on Instagram @joinfound and Facebook @joinfoundhealth.

Why Work With Us

At Found, we are dedicated to improving people’s overall wellbeing by making evidence-based weight loss accessible & affordable for all. You'll find a collaborative, authentic, and mission-driven group of people using their talents to truly make an impact.

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