Senior Policy Manager

Posted 10 Days Ago
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Hiring Remotely in New York, NY
Remote
Hybrid
Senior level
Artificial Intelligence • Machine Learning • Mobile • Other • Social Impact • Software • App development
Hinge is the dating app designed to be deleted.
The Role
Hinge seeks a Lead Policy Manager to shape and implement platform policies, ensuring user safety and compliance while managing a high-impact team.
Summary Generated by Built In

Hinge is the dating app designed to be deleted


In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.


About the Role


Hinge is seeking a Senior Policy Manager to help shape, implement, and scale platform policies that protect users, ensure compliance, and strengthen the integrity of our community. This is a player-coach role, meaning you’ll contribute directly to strategic policy work and have the potential to manage and mentor a small, high-impact team in the future.


This role acts as a key liaison between our parent company and Hinge, translating high-level policies into actionable, user-appropriate platform policies and guidance. You’ll also ensure operational readiness and guide how policies are implemented across moderation, operations, and product teams.


This role offers meaningful opportunities for direct impact on how Hinge keeps its community safe and policies enforceable at scale, while also offering growth potential—whether through people leadership, high-visibility cross-functional work, or expanding influence in how AI and regulation shape our platform’s future.



Responsibilities

  • Translate high-level platform and regulatory requirements into clear, scalable content and safety policies.
  • Ensure effective implementation of policies across moderation, product, and operations.
  • Lead development of enforcement guidance and documentation aligned with internal tooling.
  • Contribute to responsible AI governance, ensuring automated enforcement aligns with platform principles and mitigates risk.
  • Future potential to manage and coach a small team, balancing individual contributions with people leadership. In near term, serve more as a peer mentor for more junior team members and take the lead on all things policy
  • Coordinate the full policy lifecycle across internal and parent company stakeholders—from drafting to rollout to iteration.
  • Use data and enforcement trends to assess policy performance and proactively adapt approaches.
  • Facilitate cross-functional planning and training to support adoption, clarity, and operational excellence.

What We’re Looking For

  • 6+ years of experience in policy development, trust & safety, legal, compliance, or platform governance.
  • Experience managing or mentoring others in player-coach or team lead roles.
  • Deep expertise in policy writing or implementation, operational scaling, and system design for policy enforcement.
  • Proficiency in data analysis and risk evaluation, especially using enforcement and system-level data.
  • Familiarity with AI-driven enforcement risks such as false positives, bias, and transparency challenges.
  • Excellent communication and stakeholder management across technical, legal, and product audiences.
  • Bachelor’s degree or equivalent experience.

  • Preferred Qualifications

  • Experience in Trust & Safety policy for an online platform.
  • Knowledge of platform regulations (e.g., DSA, GDPR, transparency laws).
  • Background in law, public policy, operations, or compliance.
  • Experience scaling policy systems across global or third-party teams.
  • Master’s degree or relevant certifications a plus.

As a member of our team, you’ll enjoy:


401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.


Professional Growth: Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.


Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)


Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.


Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.


ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.


At Hinge, our core values are…


Authenticity: We share, never hide, our words, actions and intentions.


Courage: We embrace lofty goals and tough challenges.


Empathy: We deeply consider the perspective of others.


Diversity inspires innovation


Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.


If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.


#Hinge

Top Skills

Ai-Driven Enforcement
Data Analysis
Policy Writing
Risk Evaluation
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The Company
New York, NY
305 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork.

We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.

Why Work With Us

We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships).

We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.

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Hinge Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hinge believes in the power of in-person connection. We have adopted a hybrid model that allows our people to stay connected to each other in-person.

Typical time on-site: 2.5 days a week
New York, NY
Our office is located in the beautiful Meatpacking district. We're steps away from the Whitney Museum of American Art and the High Line and near Chelsea Market. You'll not only fall in love with us, but with our office.

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Lead Policy Manager

Artificial Intelligence • Machine Learning • Mobile • Other • Social Impact • Software • App development
Easy Apply
Remote
Hybrid
New York, NY, USA
305 Employees

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