Lead Software Engineer- Platform (Connectivity/Networking)

Job Description
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.
As a platform engineer at JPMorgan Chase within the International Consumer Bank, you will be joining our Cloud Platform Engineering tribe, which is at the heart of a cutting-edge cloud-native AWS infrastructure that powers the Chase UK bank that is trusted by over 2 million customers. You will be exposed to a wide spectrum of technologies such as Kubernetes clusters, connectivity, databases, kafka clusters, as well as numerous opportunities to create automations to eliminate toil and improve developer experience.
We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move among squads within the tribe.
Job responsibilities

• Maintain and improve our AWS cloud infrastructure to ensure the bank's 24/7 operation with a focus on stability, performance, security and compliance
• Maintain and improve stability, security and performance of connectivity for our customers, in-between AWS accounts, as well as in-between Chase and third parties
• Maintain, design and create automation scripts and tooling using a variety of programming languages (Bash/Python/Go) as necessary
• Maintain and build a cloud platform for application developers and provide support to improve their SDLC and developer experience
• Manage and interact with vendors and other areas of the business to plan improvements and coordinate project efforts
• Participate in on-call rota

Required skills

• Experience managing public cloud infrastructure using infra-as-code technologies (we use Terraform with AWS)
• Strong knowledge and operating experience in at least one CDN provider (such as Akamai/CloudFlare)

Familiarity with network monitoring and diagnostic tools
Optimize network performance through continuous analysis and improvement of connectivity patterns

• Strong understanding of network protocols, such as TCP/IP, DNS, DHCP, ICMP and VPN

Experience with configuring and managing reverse proxies (such as Traefik, NGINX, HAProxy, etc)

• Good knowledge of Kubernetes clusters' operations (we use EKS)
• Good knowledge of programming using a modern language (Java/Python/Go)
• Excellent understanding of DevOps principles and SDLC best practices
• Excellent communication and collaboration skills
• Strong analytical and problem-solving abilities

Nice to have capabilities

• Familiar with software engineering security best practices in a cloud environment
• Experience developing unit, integration and end-to-end software tests

#ICBCareers #ICBEngineering
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.