Lead Platform Enterprise Architect

We are seeking an experienced Enterprise Solution Architect with a strong background in Infrastructure, and a proven ability to navigate and execute complex multi-cloud strategies for enterprise customers. As part of Rackspace team, you will work closely with customers to design, implement, and optimize innovative solutions that span across multiple cloud environments (Azure, AWS, Google Cloud, etc.). This role requires a blend of technical expertise, strategic thinking, and hands-on experience leading large-scale transformations in high-impact industries.

You will collaborate with cross-functional teams, including engineering, sales, product teams, security, and solution strategy, to provide leadership in designing cloud-first and solutions that address the unique needs of each customer, while also empowering them to maximize the value of their investments across multiple clouds. You will also act as a trusted advisor, sharing best practices, delivering thought leadership, and shaping the future of cloud architectures and solutions in the enterprise space.

Key Responsibilities:

• Customer & Technical Engagement:
• Lead customer relationships at all levels (from CxO to technical architects) to drive multi-cloud transformation strategies, focusing on solutions across Microsoft Azure, AWS and GCP ecosystems.
• Gather and analyze customer insights from a range of stakeholders to shape strategic technology roadmaps, ensuring that the proposed architecture aligns with business goals and provides sustainable, scalable solutions.
• Work with internal and external stakeholders to socialize architecture decisions, ensuring alignment with customer expectations and guiding them through cloud migrations, and hybrid cloud environments.
• Solution Design & Delivery:
• Design and implement high-impact architecture solutions for enterprise customers, leveraging Azure, AWS and GCP focusing on infrastructure and cloud-native applications that meet their complex needs.
• Utilize structured methodologies (Agile, Waterfall, etc.) to develop reference architectures, cost models, and deployment strategies that ensure operational efficiency and optimize cost savings for customers.
• Develop enterprise architecture documentation including architecture decision logs, traceability matrices, and business value propositions to ensure clear, actionable insights for both customers and internal teams.
• Leverage best practices in to ensure solutions are both secure and ethically sound.
• Leadership & Mentorship:
• Provide thought leadership and coaching to both internal teams and customers, leading discussions on cloud strategy, and enterprise architecture best practices.
• Act as a mentor to junior architects and solutions engineers, ensuring they develop the skills needed to handle complex customer scenarios and evolve into future leaders.
• Foster a culture of innovation and continuous improvement by sharing technical insights, whitepapers, and contributing to the broader cloud architecture community.
• Actively capture customer feedback to inform future product and solution development and remain at the forefront of the market.
• Practice Development & Innovation:
• Innovate and contribute to the development of new methodologies, reference architectures, and IP that improve the delivery of complex, multi-cloud solutions.
• Identify gaps in industry capabilities and lead initiatives to build reusable assets, frameworks, and solutions that scale across multiple customers and verticals.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• 10+ years of experience in technology solutions, architecture, and consulting, with a focus on multi-cloud environments and enterprise solutions.
• Proven experience with enterprise cloud architecture across Azure and AWS platforms (experience with Google Cloud is a plus).
• Strong experience managing complex cloud transformation projects and multi-cloud migrations for large enterprise customers.
• Exceptional communication and collaboration skills, with the ability to interact at all levels of an organization, from CxOs to technical teams.
• Experience with Kubernetes and Docker Containerization including automation tools, processes, logging and troubleshooting tools, and methods
• Experience with multiple Container Orchestration concepts and platforms
• Operational expertise on public cloud platforms from AWS, Azure, and Google Cloud Platform
• Competency in virtualization with experience launching virtual machines in both enterprise and cloud computing environments
• Experience leading and mentoring technical teams to drive delivery excellence and capability building.
• Preferred:
• Master’s degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent experience.
• 12+ years of experience in technology solutions, architecture, and consulting.
• Experience with cloud-native security, networking, and cloud governance best practices.
• 5+ years of experience leading delivery teams, including working with technology partners and driving cross-functional alignment.
• Technical certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or similar.
• Public speaking experience at industry events, webinars, or conferences.
• Core Competencies:
• Strategic Vision & Execution: Ability to understand customer business needs, align technology solutions, and drive results.
• Cloud Expertise: Deep technical knowledge of Azure, AWS, and multi-cloud architectures.
• Leadership & Influence: Proven ability to lead teams and influence customer and partner decisions.
• Problem Solving & Innovation: Skilled at tackling complex, ambiguous problems with creative, scalable solutions.
• Customer-Focused: Strong track record of building long-term, trust-based relationships with enterprise clients.

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