Lead Infrastructure Engineer - DNS DHCP NTP

Job Description
Assume a vital position as the team lead of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within Network Services, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities

• Collaborate with customers and stakeholders to deliver DNS, DHCP, IPAM and NTP services
• Lead a team of engineers to support the portfolio
• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Drives a workstream or project consisting of one or more infrastructure engineering technologies
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
• Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on technical and network design concepts and 5+ years applied experience
• Team management experience
• Knowledge of IPv6 protocols, technologies and tools
• Strong understanding of ISC Bind and DHCP, and strong understanding of NTP and PTP
• Experience with BlueCat Address Manager (BAM) and BlueCat DNS/DHCP Server (BDDS).
• Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their networking services.
• Experience technical and network design experience within a large enterprise environment
• Infrastructure as code exposure (Ansible, Terraform, CloudFormation)
• Experience in providing direction / specifications for code
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Drives to continue to develop technical and cross-functional knowledge outside of the product

Preferred qualifications, capabilities, and skills

• Understanding or have experience with Agile and Lean philosophies, including experience with JIRA and Confluence
• Demonstrated ability to automate processes and tasks.
• Structured thinker, effective communicator with excellent written communication skills
• Effective written and verbal communicator with excellent reasoning, organizational and presentation skills to both technical and product audiences, including senior executives.

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.