Lead, Employee Journeys

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Reporting to the Associate Director, Employee Journeys, the Lead, Employee Journeys will be responsible for championing the employee experience by leading initiatives and programs during moments that matter through persona-based “Employee Journeys" such as onboarding, leave of absences, growth and development, and offboarding

As a member of this team, you will be responsible for:

• In collaboration with the Associate Director, develop the strategy and build thoughtful, customer centric end-to-end processes connected to the Employee Life Cycle, inclusive of onboarding, career transitions and life events
• Lead the development and execution of the global new hire onboarding journey, including communications and appropriate distribution of key tasks and actions
• Create, maintain, and facilitate new hire orientation sessions (in-person and virtual), ensuring that essential organizational details are accurate, relevant, and disseminated.
• Gather, analyze and synthesize data to understand the employee experience and organization segmentations. Use data to explore opportunities to enhance existing practices and processes, conduct gap analysis, build recommendations, and implement initiatives to support an impactful employee experience.
• Seamlessly navigate the connectivity, interdependencies and complexities of processes to develop practical, impactful and effective recommendations and solutions
• Develop, establish and drive forward initiatives to improve the employee and key stakeholder journey throughout the employee life cycle 
• Partner closely and collaborate with members across the HR Community to ensure thorough and fulsome recommendations, inclusive of input from key contributors and stakeholder
• Seek, build and maintain strong partnerships with key stakeholders across OMERS and Oxford, and external vendors, to deepen perspectives, gather insights, update processes to cooperatively enhance the overall employee experience.
• Activate our Employee Value Proposition (inclusion, growth and development, and wellness) through day-to-day moments that matter and through key moments of employee transitions

To succeed in this role, you have:

• 5 years of experience in people and employee experience related fields
• Completed post-secondary education, preferably in HR or Business Administration, completion of HR designation strongly recommended
• Excellent relationship management, effective listening, communication skills and interpersonal skills across all levels with commitment to providing exceptional customer service
• Strong judgment and problem-solving skills, while mitigating risk to the organization
• Proven ability to independently plan, organize, prioritize and execute multiple activities to efficiently meet business objectives 
• Initiative to propose new ideas, iterate on execution and report on progress
• Strong attention to detail, with the ability to multi-task and prioritize multiple initiatives and deadlines while meeting service level agreements
• Adaptable, with a continuous improvement mindset and ability to work in a new and changing environment and learn quickly
• Strong data analytics with ability to gather insights, identify trends, surface gaps and propose improvements
• Ability to work with confidential and sensitive material; able to work with a high degree of accuracy, often in time-sensitive situations
• Experience with facilitation and/or leading presentations

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.