Lead eCommerce Business Intelligence Analyst

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
We seek a talented and driven Lead eCommerce Business Insights Analyst to join our team. In this role, you will work closely with business leaders to understand their objectives, transforming complex data into clear and strategic recommendations to help drive our eCommerce success. You will be responsible for collecting, analyzing, and interpreting enterprise data to provide actionable insights that will inform and guide our eCommerce strategy and decision-making. You will also guide and coach team members in best practices, ensuring that our analysis, methods, and processes are top-tier.
What You Will Do:

• Partner with business leaders and teams to identify their data and insights needs translating ambiguous asks into clear data problems to deliver actionable insights in support of their goals.
• Gather and analyze data from various eCommerce platforms and sources to provide comprehensive insights.
• Develop and maintain dashboards, reports, and visualizations to monitor key performance indicators (KPIs) and track business metrics.
• Utilize statistical methods and data mining techniques to uncover trends, patterns, and anomalies in eCommerce data.
• Present findings and recommendations to stakeholders in a clear and impactful manner.
• Evaluate the effectiveness of eCommerce strategies and initiatives, suggesting improvements based on data analysis.
• Stay current with industry trends and emerging technologies to continually enhance data analysis practices.
• Coaching & mentoring the team on best practices, accountability, and influence the long-term direction of team deliverables (scoping, delivery, techniques, and solutions).

What You Will Have:

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.
• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.
• Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.
• Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate, interpret and evaluate research findings compiled and documented by others.

Considerations For Top Candidates:

• Bachelor's degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field. OR equivalent working experience.
• 8 years' experience with 2 years proven experience working with data analysis (eCommerce preferred).
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Python, R).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical skills with the ability to solve complex and ambiguous problems and pay attention to detail.
• Excellent communication skills, with the ability to present data insights to both technical and non-technical stakeholders.
• Advanced degree in a relevant field.
• Experience with eCommerce tracking platforms (e.g., Google or Adobe analytics).
• Knowledge of statistical techniques and data modeling.
• Familiarity with A/B testing and other experimentation methodologies.

What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Additional Information:
Flexible hybrid work environment
#LI-Hybrid
#BI
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
January 15, 2025 - January 31, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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