Lead Deal Desk Analyst - São Paulo

Posted 18 Hours Ago
Be an Early Applicant
São Paulo
Hybrid
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
As a Lead Deal Desk Analyst, you will support the Global Sales Team by providing deal structuring and quoting assistance while working with various departments. This role involves resolving customer satisfaction issues and negotiating directly with customers, requiring strong communication skills and attention to detail.
Summary Generated by Built In

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.
As a Lead, Deal Desk, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog's business continues to expand.
What You'll Do:

  • Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our global sales teams
  • Be a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policies
  • Solve customer satisfaction issues following execution of the deal
  • Actively negotiate deals directly with the customer as needed
  • Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
  • Function as point of contact and subject matter expert for Sales on deal pricing matters
  • Drive adherence to internal controls, protocols and business rules


Who You Are:

  • At least 5 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
  • At least 4 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
  • At least 1 year of people leadership experience
  • Working knowledge of revenue recognition principles
  • Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
  • Strong attention to detail
  • Ability to multi-task
  • Strong communication skills
  • Fluent in Portuguese, Spanish and English
  • Ability to work in fast paced, high pressure environment
  • Strong quantitative skills


Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:

  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intra-departmental mentor and buddy program for in-house networking
  • An inclusive company culture, opportunity to join our Community Guilds
  • Generous and competitive benefits package
  • Continuous career development and pathing opportunities


Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice .

Top Skills

Revenue Recognition Principles
SaaS

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The Company
HQ: New York, NY
5,000 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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