Lead Business Analyst

Responsibilities:

• Drive company-wide excellence by working with business stakeholders to analyze operations and recommend solutions that align business functions with organizational goals
• Improve existing operations by recommending solutions for general business processes and planning based on an in-depth understanding of the company structure, policies and procedures
• Propose new strategies for current and future business changes by compiling, analyzing, interpreting and presenting complex data, including reports, charts and graphs
• Develop project improvement scopes, including estimates, by identifying phases, elements, personnel requirements and costs
• Assess trends and develop actionable insights and recommendations based on an analysis of external market dynamics and other data sources
• Improve solution results by leveraging new technology or alternative uses of existing technology
• Support management by providing guidance that can impact cost, efficiency, compliance, service and quality
• Perform additional duties related to the position as assigned

Basic Qualifications:
Minimum knowledge, skills, abilities needed

• Seven or more years of business analysis or related experience
• Change Management Experience (identifying business problems and building proposed efficiency gains)
• Solid prioritization and organizational skills with the ability to work independently and in a collaborative, dynamic team environment
• Proven ability to analyze and interpret data for multiple projects simultaneously and quickly identify business issues and opportunities
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Effective written and spoken English communication skills with all levels of an organization

Preferred Qualifications:
Candidates with these skills will be given preferential consideration

• Telecommunications Experiences
• System & Process Improvement