Lead Architect ServiceNow Solutions

Job Description
A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us.
As a Lead Architect at JPMorgan Chase within the Infrastructure Platforms team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.
Job responsibilities

• Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
• Defines the technical target state of their product and drives achievement of the strategy
• Participates in architecture governance bodies
• Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Lead solution design workshops, collaborating with multiple teams to define proposed implementations, support business case write-ups, and conduct value-based analysis
• Document ServiceNow and integration solutions to meet desired outcomes while ensuring platform integrity and control standards
• Drive architecture and design best practices for solutions implemented on the ServiceNow platform
• Participate in Architect Review Boards, providing thought leadership and guidance on mid to long-term platform strategy
• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of the ServiceNow platform
• Maintain comprehensive knowledge of ServiceNow and industry standards and best practices

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Possess seven years or more experience within the ServiceNow solution architecture space, leading and participating in large implementations
• Develop using ServiceNow, including the use of App Engine Studio
• Understand the Common Service Data Model and CMDB, including best practices
• Demonstrate proficiency in JavaScript/ECMAScript
• Apply information architecture and RDBMS concepts
• Implement RESTful solutions and Kafka integrations
• Grasp SaaS and IaaS platforms and cloud-first approaches to solution architecture

Preferred qualifications, capabilities, and skills

• Build consensus among stakeholders, showcasing excellent communication skills and forging strong relationships within the organization
• Navigate ambiguity and take principled positions on new technology
• Work within large global organizations to drive suitable outcomes

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.