About this role:
Wells Fargo is seeking a Lead Analytics Consultant for the Enterprise Internal Fraud Insights and Analysis Team. This role will support the Enterprise Internal Fraud (EIF) group in Fraud and Claims Operations. The Insights and Analysis team is responsible for identification, design, development, implementation and maintenance for insights and analysis, routines and programs related to Internal Fraud Risk. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Be responsible for developing insights and analysis to understand, measure, and improve business performance and/or internal fraud risk at an employee, business, risk type or process level
- Develop the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide
- Build an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level
- Determine appropriate strategy to plan, coordinate, and execute data research projects or results oriented intelligence that support the business
- Use SQL, SAS or other statistical / BI tools to develop enterprise-wide Internal fraud analysis
- Lead the development and implementation of insights for executive audiences.
- Develop and maintain monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI)
- Automate insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics
- Develop performance metrics for EIF Operations and Quality Assurance staff
- Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities
- Plan, coordinate, and execute data research projects or results oriented intelligence that support the business
- Ensure adherence to data management and data governance regulations, and policies and compliance requirements
- Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs
- Write presentation decks and communicate results to internal customers
Required Qualifications:
- 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of SQL experience
- 2+ years of fraud, conduct risk, operational risk, or related risk experience
Desired Qualifications:
- Experience in the internal fraud and conduct risk space
- Expertise in building advanced Tableau dashboards
- Proficiency in SAS and other statistical tools to support data mining and analytical insights
- Experience in building SharePoint
- Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks
- Knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact
- Strong root cause analysis background and skillsets
- Ability to work with large databases and process flow through complex logic or merging algorithm
- Experience in proactive detection of patterns and trends
- Experience in scheduling and automation of analytic routines
- Experience with aggregation, analysis and generating insights from structured data sets
- Experience with disparate data and database structures
- Strong analytic and creative problem-solving skills with high attention to detail and accuracy
- Experience in developing data driven insights from employee relations, human resources, Workday, allegations, and business application data to uncover data anomalies, trends, and actionable analysis
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Ability to synthesize/translate data for executive consumption
- Excellent verbal, written, and interpersonal communication skills
- Experience developing partnerships and collaborating with other business and functional areas
Job Expectations:
- This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered
- This position is not eligible for Visa sponsorship
Location:
- 2850 S Price Rd, Chandler AZ
- 801 Walnut St Des Moines, IA
- 1525 WT Harris Blvd, Charlotte NC
- 401 S Tryon St, Charlotte, NC
- 7711 Plantation Rd, Roanoke, VA
- 2200 Concord Pike, Wilmington, DE
Posting End Date:
25 Apr 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
What We Do
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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