Lead Administrative Assistant

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.

• Make it about others. We do what’s best for our customers and collaborate to drive progress. 

• Make it happen. We work with intention toward a common purpose and forge ways forward together. 

• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Lead Administrative Assistant, Communications (B4)

POSITION LOCATION

This position is available to Virginia residents as Richmond, VA hybrid/in-office applicants.

YOUR ROLE

We are looking for a Lead Administrative Assistant to support the SVP of Brand, Communications, and Transformation and the VP of Total Rewards, along with their teams. Strong candidates will bring exceptional communication skills, a customer-centric orientation, strong technical aptitude, proven attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Note: This role will report to the SVP of Brand, Communications and Transformation.

What you will be doing

• Professionally manage incoming requests for executives from internal and external customers

• Maintain calendars of two executives

• Enhance productivity by organizing schedules, agendas, and pre-read materials for key meetings

• Coordinate meetings and events; schedule and manage logistics for meetings, offsite events, and other activities

• Manage expense reports for two executives in compliance with organizational policies

• Set-up and manage Purchase Requisitions & POs, pay subscriptions/memberships (e.g., professional dues) and other administrative process-related items

• Arrange travel for executives including airfare, hotel, expense reimbursement, etc.

• Prepare PowerPoint presentations in compliance with business requirements

• Exhibit superior customer service by responding to emails and voicemails promptly and comprehensively

• Provide administrative back-up for other administrative assistants as needed

• Collaborate with other administrative assistants to effectively manage calendars and provide back-up, when needed

• Assist with onboarding new associates/contractors

• Other duties as assigned
   

What You Bring

• High School Diploma

• 5+ years of experience as a senior administrative assistant to executives

• Ability to effectively process a large amount of information daily with the capability to spot important topics and make connections between disparate items

• Must filter information with a keen judgment of relevancy and urgency and often provide high-level summaries of critical information to executives

• Exceptional time management, organizational and prioritization skills with an emphasis on follow-through and attention to detail

• Strong skills in PowerPoint, Excel, Word, Outlook, Teams and other Microsoft 365 apps

• Exceptional communication skills, confidence and professional presence

• Highest level of integrity and the ability to ensure security of confidential information

• Proactive, proven good judgment and creative problem-solving skills

• Strong written communication and proof-reading skills

• Ability to work independently and be a team player

• Strong interpersonal skills

• Strong interest in learning new tasks

• Flexibility within a changing environment

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives

• Comprehensive Healthcare Coverage

• Multiple 401(k) Savings Plan Options

• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)

• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave

• Disability, Life, and Long Term Care Insurance

• Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support

• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)

• Caregiver and Mental Health Support Services

The Integrated Communications team serves as a trusted advisor to our business leaders and associates, working together to provide helpful information and tools to Genworth associates, distributors and policyholders, as well as the media.

We know we can’t deliver on our purpose unless we deliver for our associates. That’s why we’re committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our associates’ well-being. We know each associate contributes in their own unique way, and we’re dedicated to supporting every one of them in reaching their full potential.