L&D Training Manager - Vietnam

Use Your Power for Purpose
At Pfizer, we believe in the power of our people to make a difference in patients' lives. Your role will be pivotal in ensuring our sales team is equipped with the knowledge and skills to effectively communicate the benefits of our products. By developing and delivering comprehensive training programs, you will help our sales representatives and channel partners understand and convey our pro-innovation and pro-patient policies. Your efforts will ensure that our products reach as many patients and providers as possible, ultimately contributing to improved patient outcomes through effective communication and education.
What You Will Achieve
In this role, you will:

• Engage key stakeholders in Vietnam and assign country including Country Manager, Category Lead, People Experience, etc to provide consultation and advice for organizational learning strategy and priorities
• Develop, design, and deliver engaging training interventions for customer-facing commercial colleagues using diverse methods
• Lead or co-lead moderately complex projects, effectively managing time and resources
• Apply skills and discipline knowledge to contribute to departmental work
• Make decisions to resolve moderately complex problems, develop new options, and operate independently in ambiguous situations
• Work independently on assignments, seeking guidance on unusual or complex problems
• Review your own work, seek directional feedback, and mentor other colleagues
• Utilize judgment and experience to potentially become a resource for others
• Ensure business requirements are met through efficient and valued customer-facing training services, while monitoring the budget
• Master multiple delivery modalities to deliver training programs within budget, addressing identified capability needs
• Coordinate brand trainings with subject matter experts, set performance standards,
• Ensure compliance of training content/activities and approval system is followed with the proper documentation in place.
• Make use of training evaluation tools and partner with the business to discuss training metrics, outcomes and generate insights for continuous improvement.
• Establish regular touch points to discuss field coaching observations and accordingly build/implement the appropriate training sustainability solutions.
• Track training Interventions using multiple modalities and tools (Face-to-face, WebEx/Virtual, Social Learning, Micro-Learning, etc.)
• Work closely with a marketing team to develop/understand a promotion strategy and then incorporates this strategy into the training program. Coordinate brand trainings with subject matter experts (Medical and Marketing) and establish a training certification process to ensure critical capabilities

Here Is What You Need (Minimum Requirements)

• Applicant must have a bachelor's degree in science related degree with at least 5 years of experience in Pharma industry and in Training
• Strong and proven record in Training professional knowledge & skill, developing and delivering training programs
• Exceptional written and verbal communication skills in Vietnamese and English
• Knowledge in managing LMS
• Advanced proficiency in Microsoft Office Suite
• Strong project management skills
• Strong interpersonal and consultative partnering abilities

Bonus Points If You Have (Preferred Requirements)

• Master's degree with relevant pharmaceutical experience
• Demonstrated experience in handling multiple projects simultaneously
• Proficiency in working within a matrix structure and cross function & country collaboration
• Strong analytical and problem-solving skills
• Strong leadership and mentoring abilities
• Adaptability and flexibility in a fast-paced environment

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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