Launch Manager

Posted 24 Days Ago
Be an Early Applicant
San Antonio, TX
Senior level
Insurance
The Role
Manage product launches by overseeing processes, tooling, and compliance, while integrating quality assurance and cross-functional collaboration for continuous improvement.
Summary Generated by Built In

JOB DESCRIPTION

Job Summary

Drive seamless product launches by overseeing process, tooling, and requirement changes while championing continuous improvement to enhance quality, productivity, and compliance.

Essential Duties & Responsibilities:

Launch Strategy & Execution

  • Design and execute the Launch Glidepath, ensuring all milestones (e.g., timelines, deliverables) are achieved for successful product introduction.
  • Proactively monitor glidepath progress, escalating risks to leadership and implementing mitigation strategies.
  • Lead cross-functional Site Development Team (SDT) design and process reviews to align component quality and manufacturability with project goals.

Quality Assurance & Compliance

  • Integrate robust process controls (e.g., poke-yoke, FMEA, Control Plans) to safeguard critical product dimensions (SC/CC) during assembly/manufacturing.
  • Resolve Launch Quality Rejects and customer concerns with urgency, ensuring root-cause analysis and permanent corrective actions.
  • Enforce strict protocols to halt non-conforming product delivery until deficiencies are resolved.

Cross-Functional Collaboration

  • Partner with Production, Engineering, and Quality teams to align launch activities with cost, quality, and efficiency targets.
  • Mobilize cross-disciplinary teams to address process gaps, prevent non-conformities, and implement preventive measures.

Training & Documentation

  • Develop and track comprehensive training plans to equip employees with skills for new products/processes.
  • Maintain detailed records of launch issues, resolutions, and process improvements for accountability and audits.

Continuous Improvement

  • Identify and document systemic product/process/quality issues, driving solutions to closure.
  • Leverage data and stakeholder feedback to refine workflows and eliminate waste.

Environmental, Health & Safety:

  • Support the protection of the environment, personal safety, prevention of pollution and the continual improvement of the Environmental Management System.  
  • Providing leadership to Launch team in preventing accident and ensure compliance with OSHA and EPA/TCEQ standards.  This includes: continuously monitor the workplace for hazardous environmental, health, and safety conditions.
  • Ensure environmental, health and safety hazards are corrected, eliminated or guarded as related to Launch team
  • Within scope of responsibilities assessing engineering controls, administrative controls, and PPE on an on-going basis
  • Assisting in the investigation of accidents. 
  • Having the authority to: Stop and prevent unsafe actions; stop the use of unsafe equipment and tools, stop work and/or have employees leave a work area
  • Ability to participate in investigation of near misses and other environmental/safety-related incidents that have occurred
  • Ensure that all department related incident reports are completed in a timely and accurate manner

Qualification Requirements:

Software Proficiency

  • Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint); MS Project proficiency preferred.
  • Ability to create visual aids (e.g., charts, graphs, dashboards) to simplify complex data and communicate insights effectively.

Data Analysis & Problem-Solving

  • Solve complex mathematical problems using basic and advanced analytical methods.
  • Perform data optimization and analysis to address challenges in Overall Equipment Effectiveness (OEE).
  • Translate datasets into visual charts/diagrams tailored to project needs.

Documentation & Communication

  • Interpret technical documents, including blueprints, safety protocols, and procedure manuals.
  • Prepare clear, concise reports, correspondence, and routine documentation.

Operational Excellence

  • Leverage data-driven insights to identify trends, optimize processes, and support decision-making.
  • Collaborate cross-functionally to ensure alignment between technical analysis and operational goals.

Education and Experience:

  • BSME, BSIE or Equivalent; 5 to 10 years manufacturing experience; 5 to 10 years product design experience and customer management.

PRIMARY LOCATION

Avanzar San Antonio Facility

Top Skills

Microsoft Office Suite
Ms Project
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The Company
HQ: London
1,686 Employees
On-site Workplace
Year Founded: 2000

What We Do

We are a specialist insurer and reinsurer with a 100-year record of helping clients navigate the world’s most complex and demanding risks. Part of the global top-10 insurance group, MS&AD, we have operations in Lloyd’s of London, the Middle East and Asia. With deep risk expertise backed by a trusted claims service, we deliver continuity in an uncertain world. Our role places us at the forefront of many of our chosen lines, which include property, marine, casualty, natural resources, and crisis management.

If you are looking for one of our sister firms, search for MS Amlin Insurance S.E., MS Reinsurance or MS Amlin Marine.

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