LATAM Transformation Design & Delivery Business Analysis - Associate

Posted 6 Days Ago
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São Paulo
Hybrid
1-3 Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Associate will focus on enhancing LATAM Payments through Treasury Services innovation, working with cross-functional teams to develop operational requirements, testing plans, and implementation strategies. Responsibilities include stakeholder communication, project coordination, and presenting updates to senior management.
Summary Generated by Built In

Job Description
Short description
J.P. Morgan is seeking for an Associate for LATAM Payments, to work at Transformation Design & Delivery (TDD) department in Brazil.
The successful candidates will be involved in initiatives focused on accelerating payments business grown through Treasury Services innovation and capacity increasing.
There will be exposure & visibility to senior management. This role is ideal for highly motivated individuals with advanced problem solving, strong technical analysis and communications skills.
Job responsibilities
The role will require working with stakeholders across the Corporate and Investment Banking, looking to leverage best practice across the industry and other J.P. Morgan business units. Lateral contacts in business, technology, operations, product and client facing organizations firm wide would need to be developed and mined for best practices and for driving outcomes.
The professional on this position will be responsible for:

  • Represent LATAM Operations requirements into several project´s squads focused on Cash Management Rails, payments products
  • Coordinating and formalizing in a didactic way, the Operational Requirements derived from projects and new products in a partnership with Products, Operations, and Technology teams
  • Liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team Collaboratively contributes to program updates
  • Coordinate testing planning: defining testing scope and UAT completion strategy helping the team achieve the goals
  • Coordinate Implementation plan from Operations Perspective
  • Maintain stakeholders updated in relation to the project's status and next steps
  • Prepare senior management presentations highlighting progress against milestones, risks, issues, and any barriers requiring escalation.
  • The position will be based in São Paulo Office


Required qualifications, capabilities, and skills

  • Deep understanding of payments and collections platforms and operational processing systems
  • Familiarity and experience to lead with people, understanding operational requirements, be able to criticize and suggest solutions aiming to optimize the operational process aligned with the business interests.
  • Ability to articulate complex concepts clearly to differing audiences in multiple regions, strong communication skills in English to negotiate internal priorities among the project's stakeholders in Latin America
  • Capability to create documents containing business and functional requirements, creating diagrams of current and future flows from Operation´s perspective
  • Strong Time management and organization skills
  • Familiarity with Agile concepts and project management concepts
  • Partner with Product, Operations, and Technology to identify barriers preventing efficient change deliverables


Preferred qualifications, capabilities, and skills

  • Experience in LATAM Payments Business required (RTP, Wires, SPB, Boletos, Taxes, backend platforms e.g. Matera)
  • Fluent in English and Spanish
  • Outstanding ability to communicate effectively and confidently (oral and written)
  • Strong Organization skills
  • Bachelor's degree in Technology, Finance, Business or related areas - required.
  • Project / Agile Methodology Qualification - preferred.
  • Agile methodology skills - preferred


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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