Key User Manager F/M

Posted Yesterday
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Casablanca
Mid level
Internet of Things
The Role
The Key User Manager will be responsible for identifying key industries, developing relationships with customer leaders, creating and selling services, managing user journeys, executing marketing strategies, tracking results, collecting user feedback, supporting cross-selling initiatives, and ensuring customer empowerment.
Summary Generated by Built In

Company Description

Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, Security Systems and Thermo Technology.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

We are seeking to hire a dedicated, organized, and efficient “Key User Manager” to join our team in this role, you will work closely to coordinate and complete position tasks as the following:

  • Identification of key industries: Focus on the automotive, mining, renewable energy, and aeronautics sectors, and elaborate on their potential.
  • relationship marketing: Develop and maintain relationships with top leaders of customer organizations.
  • service development and sales: Create and sell relevant services, including an after-sales concept.
  • User journey management: Oversee the complete user journey for key users, particularly during the assertiveness, information, and purchasing phases.
  • Implementation of marketing strategies: Execute central user marketing strategies and concepts.
  • Results tracking: Monitor outcomes, including turnover and product listings.
  • User feedback collection: Gather user feedback for product managers.
  • Cross-selling collaboration: Act as an interface and participate in cross-selling initiatives with other Bosch departments.
  • Customer empowerment: Ensure full empowerment towards customers, including budget responsibility.

Qualifications

EDUCATION

  • University degree
  • Good Arabic, French and English
  • ICT proficiency

EXPERIENCE

  • Technical Sales (application based) expertise and mindset

SKILLS

  • Self-motivated
  • Target-oriented
  • Persuasive and skilled negotiator
  • Market and customer-oriented
  • Excellent communication skills, both oral and written
  • Strong intercultural and analytical skills
  • Ability to perform under pressure
  • Knowledge and understanding of user insights
  • Background in construction and project management
  • Expertise and mindset in technical sales (application-based)
  • Proactive and entrepreneurial thinking with commercial understanding
  • Strong communication skills adaptable to all levels of hierarchy
  • In-depth market knowledge
  • Capable of managing projects effectively
The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Remote Workplace
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Twitter: https://www.twitter.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice

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