Key Account Manager

Posted 5 Days Ago
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Green Bay, WI
Senior level
Food • Manufacturing
The Role
The Key Account Manager develops relationships with key customers, executes sales strategies to achieve volume and profit objectives, and manages cross-functional projects. Responsibilities include customer retention and acquisition, pricing program development, and ensuring compliance with food safety standards, along with travel requirements up to 50%.
Summary Generated by Built In

Job Category:Sales

Job Family:Account Manager

Job Description:

This position will develop multi-level and cross-functional relationships with customer’s key personnel and is primarily responsible for achieving all sales objectives, including volume, profit and expense.  Key goal is to achieve maximum sales profitability and growth by executing a sales strategy that aligns customer requirements with the correct mix of products and services.   

This position can be remote or hybrid (blend of onsite/works from home) at our Home Office in Green Bay, WI. 

What you’ll do:

  • Listen and respond to the voice of the customer as part of the daily execution of sales management. Develop and execute a business plan that ensures the achievement of volume, margin and profit targets.  Work cross functionally within Schreiber to develop, revise and implement programs to meet customer requirements.  Comprehensive follow through with internal and external customers to assure alignment with customer expectations.  Responsible for retaining and cultivating assigned customers and acquiring new customers. Has expert knowledge of company products and services.  Exercises strong judgment in methods, techniques, and evaluation criteria for obtaining results.  Highly engaged in development of new business opportunities or emerging areas.  Partner is responsible for all geographies of their customer(s), which could include Global accounts.
  • Develop pricing programs to profitably grow our business.  Understand and utilize risk management tools to assist with margin management.  Forecast both volume and financial performance for internal Schreiber use.  Responsible for negotiations of pricing and terms of sale. 
  • Develop a multi-level and cross-functional relationship with all external customer departments (QA, Marketing, Purchasing, R&D, Supply Chain, and Culinary) and link into Schreiber accordingly.  Will participate and potentially lead cross-functional projects.  Maintain customer information in the CRM system.
  • Regional Distributor customer management includes additional accountability for being the primary owner of relationship with customer headquarters.  This typically includes engagement with corporate sourcing, category management, marketing, supply chain, QA, etc.
  • Ensure placement of Schreiber products in customer’s product portfolio.
  • Provide timely information necessary to all internal Schreiber departments to meet the external customer’s requests.
  • Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support groups. Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met. Reviews incidents during which the procedures are not met, and determines appropriate corrective action for partners failing to follow standard procedures.
  • Travel up to 50% annually on as as-needed basis due to customer events, meetings, conferences, etc.

What you need to succeed:

  • Bachelor degree in Business or related field
  • 5 Years of Sales or comparable, with 8+ years preferred.
  • The ability to apply leading-edge processes necessary to drive profitable growth for Schreiber Foods
  • The effective candidate will also possess excellent communication and organizational skills with an ability to work effectively in a fast paced and dynamic team environment
  • Must possess resiliency, financial/business acumen and ability to flex style as needed
  • Internal Candidates: Demonstrate a pattern of consistent performance success with demonstrated ability to provide superior results in an intermediate level role.
  • Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required

Eligible partners will receive:

  • Get not one, but TWO retirement benefits.  When you join our employee-owned company, you’ll be part of our Employee Stock Ownership Plan (ESOP) from day one.  In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount – about 8% of your earnings – toward your retirement every year.  That’s a company contribution of around 16% in retirement savings annually.  That’s hard to beat!
  • Earn bonus pay. You’ll have an opportunity to earn incentive pay twice a year when we meet our company goals.
  • Ready to make a move?  Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position.   
  • Childcare costs. Get up to $5,000 annually to help you with the cost of childcare.  Monthly contributions toward childcare expenses, including independent babysitters.
  • Earn $ for focusing on your health. Depending on your medical plan enrollment, earn $1,200 in your HSA or as a cash payout for prevention activities.  Plus, use your $600 lifestyle spending account for reimbursements related to health, fitness, weight management, mental health and social wellness.
  • Pursue development that’s relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.
  • Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.
  • Experience caring like you’ve never experienced it before. We have a program that’s completely organized by and for other partners who need extra help. It’s called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.

Sound like a company you’d like to be a part of? Click Apply.

Need extra assistance with the application process? Contact [email protected] or call 920-437-7601.

​For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.

Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.

An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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The Company
Baden-Württemberg ,
3,824 Employees
On-site Workplace
Year Founded: 1945

What We Do

Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt.

Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do.

We’ve come a long way since our start as a small cheese company in 1945. Today, our team is more than 10,000 strong at locations across North America, Europe, South America, Asia and Africa. But our commitment to providing safe food the right way has never changed.

At Schreiber, we call ourselves partners, not employees, and there’s a good reason behind that. Our work is more than just a job. We make the company grow. We help each other grow and take care of each other along the way. And, we all share in the rewards.

Our people are truly the heart of our company, and we're on a journey together. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. But it’s about more than a career at Schreiber. Like a family, we care deeply about each other.

We strive to foster an inclusive work environment where all our partners can thrive. We've increased our commitment to diversity and inclusion by creating an overarching Diversity and Inclusion Council, as well as resource groups for women, African Americans, Pride, Vets and more groups that give a voice to all of our partners.

We're always looking for passionate partners to join our team and bring to life our culture of being customer obsessed and brilliant at the basics. Want to learn more about our company? Visit us at www.schreiberfoods.com.

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