Key Account Manager

Posted 2 Days Ago
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Belgium, WI
Mid level
Logistics • Other
The Role
The Key Account Manager will manage a portfolio of key accounts, focusing on growth and customer satisfaction. Responsibilities include executing growth plans, creating joint business plans, negotiating contracts, establishing relationships, and analyzing supply chains to deliver customer value. The role also involves utilizing consultative selling techniques and maintaining market knowledge.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our 
Hybrid Work Model.

Job Description

Key Account Manager - Belgium

WHO WE ARE WE at CHEP ?

We see it as our mission to create more efficient and sustainable supply chains in collaboration with our customers. That is why we do not sell our blue pallets, but rent them out in a circular sharing model, also known as pallet pooling. Sustainability is one of our core values and part of our DNA.

The Key Account Manager for Benelux is responsible to defend and grow the CHEP market share at existing key accounts within his/her portfolio of accounts by delivering value, optimizing the cost to serve, negotiating profitable prices and realizing profitable growth where possible.

** YOUR MISSION ** 🚀

  • Manage a portfolio of European/Multinational or National Key Accounts.
  • Execute the mid to long-term defend and growth plan based on portfolio at existing key accounts within the country (MNA, EKA, National accounts)
  • Create Joint Business Plans to deliver additional value on existing activity at strategic key accounts.
  • Build long term relationships with your portfolio of customers to enable customer retention and growth of the CHEP market share.
  • Understand dynamics of the key accounts within the portfolio and feed insights into the monthly cycle (demand) of the Integrated Business Planning process.
  • Negotiate and renew customer contracts.
  • Align and support the Key Account Analyst to ensure optimal account management for your portfolio of key accounts.
  • Use “consultative selling” techniques to sell our value and business model
  • Be constantly informed about the market dynamics and trends and develop strategic partnerships with key stakeholders.
  • Ensure a high market knowledge – develop knowledge on customers, markets, competitors and opportunities.
  • Ensure optimal customer satisfaction by delivering customer value.
  • Analyse the entire supply chain of your customer and listen to the voice of your customer in order to make an adequate account plan including timings, actions, objectives.
  • Keep the Sales funnel up-to-date and follow-up on the leads identified.

** WHAT WE ARE LOOKING FOR ** 🔎:

  • Minimal 3-5 years’ sales experience within the field.
  • Experience in B2B solution selling / consultative selling.
  • FMCG, Retail or supply chain experience is an advantage.
  • Fluent Dutch and English + conversational in French
  • Negotiation skills, conceptual selling approach, presentation skills.
  • Result driven, persistent and competitive.
  • Interpersonal skills, quick relationship builder.

** WHAT WE OFFER ** 💙

  • Long term, international career growth & opportunities in a TOP employer company,
  • Competitive Salary package with annual bonus,
  • Company Car & Hybrid working arrangement,
  • STI Bonus Plan

  • Company car and mobile phone

  • group insurance

  • representation allowance

  • Hospitalization insurance

  • Ambulant plan (all doctors costs not linked to hospitalization) paid by CHEP for the employee – option to add family members to this part by personal contribution

  • Group Insurance

  • Eco vouchers 250€ per year – pro rated months worked at CHEP in that year

  • Cafeteria plan with benefits such as bike lease, additional holidays, multimedia,..

  • 20 days of annual leave (if worked full time during previous year) + 12 ADV days (1day per worked month)

  • 3 Days paid leave for volunteering

Preferred Education

Bachelors

Preferred Level of Work Experience

3 - 5 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

The Company
6,172 Employees
On-site Workplace
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.

Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.

With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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