Key Account Manager, UAE

Sales

Permanent

Job Description

Be part of something bigger. Decode the future.

 
At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home.

All about the role:
We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.

What you’ll do:

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

• Acquire a thorough understanding of key customer needs and requirements.

• Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

• Ensure the correct products and services are delivered to customers in a timely manner.

• Serve as the link of communication between key customers and internal teams.

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

• Play an integral part in generating new sales that will turn into long-lasting relationships.

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Who are you:

• Proven experience as a Key Account Manager.

• Experience in sales and providing solutions based on customer needs.

• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.

• Excellent organizational skills.

• Ability in problem-solving and negotiation.

• BSc/BA in business administration, sales, or a relevant field.

Keeping you Healthy and Safe

We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:

• Make sure you take reasonable care for your own health and safety, and

• Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and

• Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and

• Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and

• Attend training that helps you to work safely