Key Account Management Trainee

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a Key Account Management Trainee, you will support and assist in the development and maintenance of strategic relationships with healthcare system partners, as well as manage the supply chain operations. You will work closely with both the healthcare system partners and supply chain teams to ensure client satisfaction and optimize the product journey from wholesalers to hospital pharmacies.

Your role:

• Assist in managing and nurturing relationships with key accounts to ensure their needs and expectations are met.

• Support the development and implementation of account strategies to drive business growth and achieve sales targets.

• Conduct market research and analysis to identify opportunities for account expansion and address potential challenges.

• Assist in the preparation of proposals, presentations, and contracts for key accounts.

• Monitor and analyze account performance, providing regular updates and reports to the key account management team.

• Collaborate with internal teams, including marketing, sales, and product management, to deliver tailored solutions to key accounts.

• Track the product journey from wholesalers to hospital pharmacies, ensuring timely and efficient delivery.

• Monitor product stock levels and collaborate with wholesalers to manage inventory and avoid stockouts.

• Assist in coordinating purchase orders from hospital pharmacists, ensuring accurate and timely processing.

• Help to identify and resolve issues or concerns raised by key accounts and supply chain partners in a timely and efficient manner.

• Participate in regular meetings with key account stakeholders to discuss progress, provide updates, and gather feedback.

• Support the coordination of key account activities, including events, product launches, and promotional campaigns.

• Develop a deep understanding of the key accounts' business and industry, staying informed about market trends and the competitive landscape.

Who you are:

Mindset and Behaviors:

• Strong customer-centric mindset with a focus on building and maintaining strong relationships.

• Proactive and results-driven approach to account management and supply chain operations.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively within a team.

• Detail-oriented with strong organizational and time management skills.

• Willingness to learn and adapt to new challenges and responsibilities.

• Display of integrity, reliability, and professionalism in all interactions.

Experiences, Knowledge, and Qualifications:

• Bachelor's degree in marketing, pharmacy or a related field.

• Basic understanding of key account management principles and supply chain processes.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong analytical and problem-solving skills.

• Previous experience in a customer-facing role or internship is a plus.

• Fluent in local language and proficiency in English.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.