Junior/Intermediate Business Analyst – Information Technology

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Alberta Blue Cross® has an exciting opportunity for a one-year temporary full time Business Analyst position in our Information Technology department. Working from home, you will facilitate business application enhancements and potential new development to enhance your department's capacity to meet customer needs. You will utilize your ability to understand business issues and needs with analytical expertise. 

WHAT YOU WILL DO:

• Document requirements using use case modeling concepts.
• Ensure smooth and timely implementation of business application enhancements.
• Liaise with technical team members to provide the business perspective during system analysis and design phases.
• Investigate problems and issues arising from the business and provide an explanation and possible recommendations to resolve these issues.
• Participate in leading initiatives contributing to their successful deliveries.
• Liaise with business stakeholders to understand their business challenges, processes, and objectives.
• Contribute to daily systems production support activities as well as projects.
• Support Quality Assurance Testers during the development and execution of test plans to ensure system accuracy and efficiency while attaining desired functionality.

WHAT YOU WILL HAVE:

Successful junior level Business Analyst will possess:

• A related technical degree or diploma, which focuses on systems development or business analysis.
• Excellent verbal and written communication skills, including the ability to establish and maintain effective working relationships.
• Ability to draw out requirements from the business area and effectively communicate those requirements to technical teams.
• Superior analytical and problem-solving skills, including the ability to recognize symptoms, diagnose causes and identify alternative solutions.
• Demonstrated proficiency in MS Word, MS Access, MS Excel and SQL.
• Demonstrated ability to work effectively in a team environment.
• Ability to meet the challenges of a fast-paced changing environment.
• Familiarity with the policies and business practices of Alberta Blue Cross would be beneficial.

Successful intermediate level Business Analyst will possess all of the above, in addition to the following:

• A minimum of five years related experience in the area of business analysis.
• Working knowledge of/experience with Project Management principles and tools would be beneficial.
• Decision-making ability and demonstrated leadership potential is essential.
• Experience using insurance information systems is an asset.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.